To start, check in was not the best and staff were not friendly. The room was not ready when we arrived. I felt like i was annoying the person assisting us because I had to ask questions about amentities because they didn’t take the time to walk us through what our stay and amenities included. They only gave us one card which was old and barely worked. When we got to our room, we had issues with the remote control that controlled the blinds, ac and lights. Also, The phone in the room did not work and we called the front desk from our personal phone, but not one ended up assisting us. Also, the bath room was missing towels and when we asked house keeping for towels, which were still around on our floor, they seemed annoyed.