8.4
Very Good
From 212 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.5

Service and Facilites

8.3

People often mention about Phan Thiet Ocean Dunes Resort
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Family Friendly (2)
Staff Friendliness (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Wifi (1)
Activity Option (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
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Traveler Reviews Phan Thiet Ocean Dunes Resort

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40
Customer reviews
Ngan A. P.
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Every time I come here, I feel satisfied and more than that, I love this city thanks to the care and accommodation services at OD.
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Accommodation's Reply
16 Jul 2025
Dear Ngan A. P., Thank you very much for trusting and choosing Ocean Dunes Resort as your destination. Your satisfaction is the motivation for us to improve more and more. We look forward to welcoming you back soon. Sincerely, Customer Service Department
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my my h.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The room is fully equipped, the breakfast is not very rich. The resort is close to the beach but the beach is not swimmable, you have to walk a long distance to swim. There are not many activities for children to play. The plus point is that it is close to the center so it is convenient to go out.
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1 people find it helpful
Accommodation's Reply
13 May 2025
Dear Ms. My My H, Thank you very much for taking the time to share your experience at Phan Thiet Ocean Dunes Resort. We are very happy to know that you are satisfied with the room facilities as well as the convenient location near the center. In addition, we also acknowledge your sincere comments about breakfast, beach area and children's activities. These are the points that we are gradually improving to enhance the customer experience in the future. We hope to have the opportunity to welcome you and your family back for a more complete experience. Best regards, Customer Service Department
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Diệp T.
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8.4
/10
Reviewed 13 week(s) ago
Friendly and enthusiastic staff. Beautiful lawn. Spacious parking. Clean room. I am very satisfied.
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Accommodation's Reply
13 May 2025
Dear Ms. Diep T., Thank you very much for taking the time to share your feelings about your stay at Phan Thiet Ocean Dunes Resort. We are very happy to know that you are satisfied with the friendliness of the staff, the quality of the rooms as well as the lawn space and parking area. Your compliments are a great motivation for us to continue to improve our services every day. We look forward to welcoming you back soon. Best regards, Customer Service Department
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Tân P. M.
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Staycation
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10.0
/10
Reviewed 39 week(s) ago
The location is right in Phan Thiet city, quite close to the city's attractions and Phan Thiet market, especially close to the beach. The hotel space is suitable for relaxation, the breakfast is quite delicious, with a variety of dishes (European and Vietnamese dishes). There is a swimming pool and a children's play area, the swimming pool always has staff on duty and collects trash continuously. All the staff are friendly and enthusiastic, when you just arrive, there will be staff running out to help you carry your luggage to check in and then help you bring it to your room for 10 VND. Will return to the hotel on future occasions.
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2 people find it helpful
Accommodation's Reply
23 Nov 2024
Dear Mr. Tan, We sincerely thank you for trusting and choosing Phan Thiet Ocean Dunes Resort as your destination. We are glad to know that you had a great experience at the resort. Your satisfaction is our motivation to improve more and more. We look forward to welcoming you back soon. Best regards, Customer Service Department
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Le Xuan T.
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Staycation
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6.0
/10
Reviewed 53 week(s) ago
Information between the hotel and Traveloka is not clear, surcharges from children lead to very high room costs compared to beautiful locations like Mui Ne. When you need to contact Traveloka, it is very difficult. The sea cannot swim. The receptionist is not friendly, when they have questions, they just leave it up to Trevaloka, both sides blame each other
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8 people find it helpful
Nguyen T. H. Y.
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9.6
/10
Reviewed 54 week(s) ago
Breakfast is not very diverse! The rooms are ok, clean
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4 people find it helpful
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Huynh T. H. V.
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Staycation
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8.6
/10
Reviewed 72 week(s) ago
Vị trí sát biển rất đẹp, cần hút mùi trong phòng ngủ nghe mùi ẩm mốc
6 people find it helpful
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Luong H. Y.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 78 week(s) ago
Even the hotel a little old, but all the staffs there so nice.
4 people find it helpful
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Thanh T. N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 98 week(s) ago
The staff are lovely, enthusiastic, support early check-in, the room is clean and tidy, it's rainy season so the sea is rough so we can't swim, it's a pity
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7 people find it helpful
NGUYEN VAN TIEN
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6.0
/10
Reviewed 99 week(s) ago
Everything is not as expected even though it is 4* and has a convenient location.
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3 people find it helpful
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Chuong T. V.
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9.7
/10
Reviewed 106 week(s) ago
Have seen many reviews and please rate the experience. Closing a sentence "suitable for the price and family", you do not ask for more with that price but still have buffet and hotel right next to the sea. Your staff in Ao Dai continue to work very well, politely greet, eat softly. The hotel was built a long time ago… the interior is wood-panelled, but it is still cared for like new.. the key is not a big problem.. the rough sea is not suitable for swimming.. the waves are very scary... near the city so eating and drinking is ok, near ... and near ohan station, it is worth to experience. Children have a surcharge, not very expensive…satisfied family, happy experience with the money for 2 nights…and eat seafood balls… The gym is quite fun, the equipment is very old but still well taken care of… the gym people are still satisfied with the exercises and enjoy a buffet breakfast….
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3 people find it helpful
Bui T. H. T.
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9.7
/10
Reviewed 119 week(s) ago
Khách sạn không còn mới lắm nhưng phòng ốc sạch sẽ, nhân viên nhiệt tình, dễ thương. Có nhiều khoảng không gian xanh được chăm sóc kỹ lưỡng, phù hợp gia đình có trẻ nhỏ và người già. Điểm trừ là khu vực bãi biển trước khách sạn là bờ kè nhiều đá, không tắm được. Muốn tắm biển thì đi lên một quãng 1km về phía công viên gần đó
9 people find it helpful
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BACH T. B. T.
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8.8
/10
Reviewed 123 week(s) ago
The resort is located right in the center of Phan Thiet city, so it is easy to get to other places. The resort is spacious and airy, suitable for vacation. The rooms are clean and the staff is enthusiastic. However, the breakfast buffet has few dishes and the buffet restaurant is a bit small (maybe because there weren't many guests when I went).
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7 people find it helpful
Trieu T. N.
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5.4
/10
Reviewed 130 week(s) ago
Resort has long deteriorated. I've been there several times but this time the pool was too dirty and smelly. My baby itch after taking a bath. bad food
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2 people find it helpful
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Le Thi B. C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
My family had a wonderful experience at the hotel. Everyone is cute and attentive, the hotel handles the arising flexibly, our family takes the train, so we arrive at the hotel a bit earlier than the scheduled time but still get to check in early. Very pleased!
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5 people find it helpful
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LE THANH B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 149 week(s) ago
My family just stayed here last September, generally satisfied. The hotel is located close to the center of Phan Thiet city, so it is quite convenient to move. The parking lot is spacious, although there are only a few shaded slots. Pros: - Near the city - Pretty good price - Friendly enthusiastic staff - Delicious breakfast, especially fish cake soup - Full hotel amenities, built-in air-conditioner and bath tub - Swimming with counselors and supervisors Cons: - The hotel is many years old (more than 20 years) so everything is quite old - The elevator is small and a bit smelly - The hotel campus is shared with a cafe or something Besides, outsiders come in quite crowded and luxuriant In general, recommend this resort. If I go next time, I will visit again.
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4 people find it helpful
Nguyen H. P. A.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 151 week(s) ago
I contacted hotel for my cancelling because of sickness. But I was not received any support. Unsatisfied!
1 people find it helpful
Nguyen N. H.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 168 week(s) ago
The room is clean, the view is beautiful, the breakfast is tam on, the sea is bad, the rocks are hard, the sea at Mui Ne is the same, it's bad, I stopped by the Lam Tong restaurant at Mui Ne for lunch but was disappointed with the sea. and the food, after 5 years my friends and I just came back here but don't think we will go to Phan Thiet again.
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8 people find it helpful
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LE THU H.
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6.4
/10
Reviewed 173 week(s) ago
The resort is too old but has not been upgraded, so all equipment is degraded. The shower is not removable which is very inconvenient. The faucet below is close to the tub, difficult to use. The toilet hose is too short and difficult to wash. Shampoo for dry hair and hair loss. The elevator is old and narrow. Bad swimming pool. The bed here is too small, the small bed is only 1m, the big bed is only 1m6, the pillow is painful for the neck. The clothes hanger can't be removed, very inconvenient. The beach is full of rocks, the shells hurt the legs, and you can't swim. The resort has bicycles for guests to ride, but the bicycle manager's attitude and words are not polite to guests. Breakfast okay. The chef here cooks excellently. Receptionist is not friendly, happy, working is not professional. Check-in does not have a welcome drink even if guests come before me. From the cycling resort about 400m to Thanh Minh Tu is very beautiful. Resort in the city center is very convenient.
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3 people find it helpful
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LE THU H.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 173 week(s) ago
The resort is too old but has not been upgraded, so all equipment is degraded. The shower is not removable which is very inconvenient. The faucet below is close to the tub, difficult to use. The toilet hose is too short and difficult to wash. Shampoo for dry hair and hair loss. The elevator is old and narrow. Bad swimming pool. The bed here is too small, the small bed is only 1m, the big bed is only 1m6, the pillow is painful for the neck. The clothes hanger can't be removed, very inconvenient. The beach is full of rocks, the shells hurt the legs, can't swim. The resort has bicycles for guests to ride, but the bicycle manager's attitude and words are not polite to guests. Breakfast okay. The chef here cooks excellently. Receptionist is not friendly, happy, working is not professional. Check-in does not have a welcome drink even if guests come before me. From the cycling resort about 400m to Thanh Minh Tu is very beautiful. Resort in the city center is very convenient.
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10 people find it helpful
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