The staff was amazing! The cleanliness was spot on!! We were slightly disappointed in the lack of simple things (like a full length mirror in the room, or charging ports). We loved its location in proximity to where we were visiting.

Great Service

M

This stay was almost near perfect. Clean, friendly, great location, LOVELY breakfast. This had to be the best breakfast I’ve ever had at a hotel. The food ladies were great too. Always kept it clean and full. The only thing I had a little issue was, was the slow and hot elevators. Other than that, I’d be back soon!! Pool was also nice! Thanks guys

I really enjoyed my stay, staff is very friendly, Irina and Monica at front desk were so kind and helpful, breakfast so good ( thanks to Rosa ) for sure I will stay again, thanks to all

Would stay here again. The front desk staff were great. The room was clean and free of any smells and the ac was nice and cold. The breakfasts were magnificent... very good choice of a variety of foods. If you need a microwave, you'll have to use the one in the breakfast area that is available at any time. The towels are kept in the top of the shower so you don't have to step out and get cold before you grab a towel. That was a nice touch. My only real complaint is the elevator was a bit of a sauna.

Very clean hotel. Dewey was a very nice and professional receptionist. One of the best experiences I've had at a hotel. 5 star rating

Bed comfort and cleanliness is perfect. Food options are good, but not excellent

Location

I really love staying at the hotel and their was excellent -excellent. The place is very neat and clean. Their service was really great and the people working there were great and friendly very helpful and accommodating.

Food was good. More food options they have. Bed was okay but not that great.

Room was clean, spacious, and the beds were comfy.

The staff was very friendly. The room was nice, clean, and really spacious. The beds were really comfortable too.

Pros: The staff are helpful & cheerful! The room was clean & comfortable, good hot water in the showers and faucet, enough parking & safe surroundings. Had enough towels & soap for four for a four day stay. Complimentary breakfast was basic, but sufficient. There were plenty of restaurants, pharmacies & attractions within short driving distance. Cons: There was no complimentary drinking water in the fridge (at Costco it only costs $0.25 per bottle). On arrival after a long trip had to go to the front desk for this, which charges $3.75 for a small bottle of water!!! The coffee machine in the room was a little dirty on the inside, so did not use it though the room had complimentary coffee & tea bags. Conclusion: Hyatt should do the little things to improve customer satisfaction - couple of bottles of water for guests when they first arrive, clean coffee pots, etc. In any case, I would definitely consider this hotel again. I recommend a stay here for budget travelers. Overall we had a good experience.

There was now flashing in the room. Everything was really bad. I ended up having to get another hotel mostly the most terrible experience ever.

Room we stayed in definitely needed TLC. There was still a dried urine stain on the toilet seat upon arrival.. Sink also had way too much water pressure and would spray in different directions if turned on too much. If a urine stain was missed on the toilet, how much could I trust the cleanliness of the rest of the room? Mini fridge's legs were also INCREDIBLY uneven and rocked like crazy.

Loved the pool

Great staff

Close proximity to Toyota music factory

Upon arrival (at nearly 4:00, check-in started at 3:00) I was told there were no rooms available because housekeeping was still cleaning. Talk about frustrating after traveling and looking forward to getting settled only to be told there would be a wait. Uggghhh; what’s one to do other than wait. Fortunately, it was only about 20 minutes before they called my name (while I felt compassion for the other occupants who had been waiting longer than me; it was my name called so imma quickly gather my belongings and sashay to my room). When finally getting to the room everything was good; clean, spacious, & nice layout. The breakfast could hardly be called continental because the options were scarce. House coffee was terrible. There was a Starbucks bar with items for purchase but watching the staff worker lick their fingers resulted in me giving up coffee for the day.