Overall Ratings & Reviews DoubleTree by Hilton Helena Downtown

Perfect location and great service

Everything was wonderful and their cookies are my absolute favorite

Great

Great property. Close to everything in town. Very helpful front desk. Rooms are clean and everything is in good working order.

Housekeeping went in room when door was clearly marked for no service. Management didn’t seem to care when the issue was brought to their attention. Don’t expect your possessions to be safe from housekeeping even when you clearly communicate for them to stay out of the room.

Wonderful hospitality, friendly staff, and great accommodations. Highly recommended for business and family.

The staff was extremely friendly and this really made my stay extremely enjoyable. My only suggestion is to improve the wi-fi service to the rooms. Everything else and everyone else on the property was excellent and I will be a repeat customer!

Very nice and location fir walking downtown is perfect. Bella Roma always so wonderful!!

nice place

Nice

Everything was perfect! Their supervisor Joylynn was amazing and very helpful. Very clean and quiet. We booked our stay to eat at the Ristorante Bella Roma, located in the building! We had an amazing dinner as well. 🌟🌟🌟🌟🌟

This is a first rate hotel. The hot cookie at check in is impressive. The room decor is nice and the room is spacious, but the bathroom fixtures are not up to date —our room had a leaky toilet that kept filling all night and a low pressure shower due to a small faucet leak in the tub.

Not so good. Cooler was broke, hot tub was broken and unable to use, no refrigerator in the room, and no complimentary breakfast for price of the room. Ordered breakfast and was charged $15 for a breakfast sandwich. Overall disappointed in. My stay.

It was close to everything

Hood

The receptionist at the desk was awesome. Super nice and helpful.

Great spot to stay!

Na

Another great stay. The personnel at this property never disappoint. On this visit Justin went above and beyond to accommodate my requests upon arrival. Thank you again.

Excellent place to stay