Overall Ratings & Reviews Best Western Moore Place Hotel

Steph at reception was wonderful

The location and accommodation was very good. The staff were friendly and helpful. The breakfast could have been better in terms of choice and quality.

Convenient

Lovely area, picturesque village. Very helpful staff. Good room, although couldnt get hot shower. Good breakfast too. Only issue was no food available on Sunday arrival, but was informed of this on booking.

Excellent room Outstanding bath Friendly and helpful staff

convenient

Great service. Helpful friendly team. Room was very comfortable and clean.

We stayed in the cottage which was lovely & roomy without paying more than a double room. The bathroom was big with a separate bath & shower cubicle. Unfortunately the restaurant was a bit disappointing. The food was a limited menu at dinner, though nice. The staff were also a bit scatty with orders etc

Overall a nice hotel with friendly staff. A bit dated.

Perfect

Shower cold but otherwise as expected

Room was nice. But the toilet was not working properly, receptions toilets were down for maintenance. Breakfast was bad, crossings were burnt, muffins were dry and refills took a while. Evening meal was not worth the cost of £28.00 each.

The area was amazing, the Restaurant staff (especially the head waitress) was so lovely and helpful. Our room was lovely but had lots of cobwebs everywhere you looked in the bedroom.

It was a good stay for the price but the place needs a bit of an update. The room smelt a bit damp but it was clean and served its purpose.

Great hotel, staff couldn’t of been more helpful

My main issue was with cleanness of the room, carpet was vey dirty with marks all over . I put the “do not disturb” on the door but staff still did come in when i was not there and moved thing around and changed the bedside lamp which i ask reception and they could not explain it, the old lamp was working and the replacement was dusty and grubby so i dont see the reason!! The double bed was consist of two single bed and one was broken ( had a deep in one end) so totally should not have been there. Some more info issues which i dont cant bother to explain. Sadly not going back. They may may nicer rooms as this is a big hotel but my issue is if they give this room to customers that doesnt tell a good story.

Very friendly staff and very helpful

Great overnight Now payment for parking

Great service from really nice people

A few issues pre stay but the hotel went out of its way to compensate. Staff were excellent. Stayed in the hotel itself - previously stayed in the annex which had bigger rooms and a walk in shower. Shower over bath in hotel room ( good shower - tall sided bath!)