I’m giving this place two stars because the staff at the hotel and waterpark were fantastic. However, there are several reasons why I didn’t give it a five-star rating.
The hotel was outdated. The carpet in multiple areas was lifting up, and our room didn’t have a TV power cord, but they quickly got one for us. The curtains were also falling off the rod. Overall, the place wasn’t very clean. Walking in the hotel smelled like cigarettes.
The water park was okay, but it was very crowded. The fire alarm went off, and the staff handled the large crowd well, even though it was a false alarm. However, there were long waits for a water slide—an hour to be exact.