Beautiful peaceful “boutique like” hotel. Great for families!
Lenka
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful peaceful “boutique like” hotel. Great for families!
Natoya sophie
Leisure with Children
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Very professional staff, family friendly atmosphere. I enjoyed my stay, the ambience was just perfect. All my friends and families have this place on their to go list.
Beatriz
Business and Leisure
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
It is a beautiful hotel, an oasis, rooms in an orchard of palm trees. The only thing needed is that some rooms needs certain repairs and updates. The cobra palm tree is a must see.
Gavin
Leisure Family
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Fantastic property. Easy access to town, great parking. It's like an oasis in the town centre. Lovely gardens, small spa, outdoor pool (too cold on our visit). Also a very good breakfast.
Very good and highly recommend
Mary
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Excellent, good breakfast and beautiful environment.
Mark
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Excellent stay. Couldnt fault it
Hannah
6.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Nice enough hotel however not amazing. On check in the man checking us in did the bare minimum meaning we had to go back a few times for things such as card to be able to get towels for the pool which we should have been informed of on check in.
The room was clean but there was a strong smell of sewage from the walk in shower. The hotel and facilities in general were very clean.
The main issue was the staff in the serving area, as a whole they were slow and unhelpful. Often if we were standing at the bar they would walk past, see us and make no attempt to come and serve us (bar was empty and they were just stood in the back). Tables were often left uncleared with glasses/plates there for hours.
For breakfast, again there was an issue with tables not being cleared or cleaned. We often had to clear the tables ourselves to be able to sit down and eat. There was more staff available but this didn’t change they obviously didn’t want to be there and did the bare minimum.
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Emma
Leisure
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I absolutely loved my stay here. I found it extremely hard to leave the beautiful hotel during the day, it was a slice of paradise and found it hard to believe in a city.
Very clean and the staff were very friendly and professional. What a beautiful hotel! I was a solo traveller and felt very safe and relaxed staying her.
Verified traveler
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Wonderful stay at this lovely hotel. All of the staff were really friendly and helpful. All in all a very relaxing experience
yvonne
Leisure with Partner
4.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The beds v uncomfortable. Air con not working properly. Front desk staff good. Room service and bar incompetent staff. Room looking tired. Only shampoo and body wash - no moisturiser or body lotion for 170Euro p/n. Swimming pool pleasant but unnecessary rules re towels.
Verified traveler
Friends and Family
6.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Pros:
- great surrounding with palm trees all around the hotel
- food from the restaurant is top notch
Cons:
- lots of mosquitoes
- our bathroom had a terrible smell and we could not changed room as the hotel was full. Quite disappointing for the price (300eur+ a night)
Christian
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Fantastic hotel in the heart of Elche, absolutely zero complaints or recommendations as my wife & I had 4 perfect nights stay. Would definitely recommend Elche between August 10-15th, local city festival time which made the stay even better.
Jacob Francis
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Hotel is in a lovely location, been a few times now with family. Pool is lovely, relaxed and quiet. Room is very clean and tidy, only downside is the bathroom is dated, but very clean. Would definitely book a more up to date room for our next visit
emiliano
Business
6.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Tiene que mejorar y mucho el servicio .
También te cobran 6 euros por entrar al jacuzzi ( increíble) no es por el dinero
Jasmin
Friends and Family
8.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Hotel grounds were beautiful and staff were excellent, but the room was pretty dated with peeling on the wall and a leak in the bathroom. Would have been nice to have drinking water facilities too.
Patrick
10.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
The stay was wonderful. The only challenge is thqt Hotels.com lists for room types is not accurate. The Hotels.com web page has a "junior suite" option that I booked but the hotel has both "junior suit" and a junior suite residence" room types. We were originally assigned to a "residence" but only because of an excellent staff was the correction made.