Overall Ratings & Reviews Hotel Italia

The room keys are unique. Old style but really cool. The regular rooms are to small . But my standard room upgrade was great.

The place was clean and artistic. Breakfast was good. Location is super, 10 minute walk to old town and $15 quick cab ride to train station. I really appreciated the service. Staff were knowledgeable and helpful. The young guy at the desk (long hair in ponytail) was very helpful to this traveler. We would definitely stay here again.

Stayed last night, warm welcome, explaining where we are to the city (short walk), close to sightseeing areas. Hotel so clean, breakfast was good, no complaints. Thank you for a pleasant stay.

The staff were very helpful.

Great place. Clean and spacious

Super hotel, great customer service especially the reception. Breakfast was lovely with a wide choice to eat. Verona only 10 minutes walk away over the bridge. Would highly recommend this hotel

The only problem was that the air conditioners did not work, since the administration does not allow them to be turned on depending on the season, but the temperature was 79 degrees, the first night we did not sleep at all even opening the windows, since between the heat and the The noise from the cars was unbearable, and on the second night after contacting Expedia the hotel turned on the air. Otherwise the service was very good.

Excelente breakfast!

10 minute walk into the old town. Staff helpful and friendly. Breakfast good.

Lovely hotel with super friendly and attentive staff. We were given lots of top tips of where to visit in our short time in Verona which proved invaluable in making the most of our time there. Our family room was exceptional, spacious and modern. Good location, around 10-15 mins to Duomo. Would stay here again and can thoroughly recommend.

Excellent location

THE STAFF AT THE FRONT DESK, THE BAR, BREAKFAST AND HOUSEKEEPING WAS EXCELLENT

My room is very clean. The cleaning lady and the hotel staff made me feel welcome. It has a good location and easy to walk into Verona town centre. From the airport, you can take airport bus to train station and change to bus 103 for 10 mins, easy to find hotel location. The only flaw is the sauna needs to be paid to be used for one hour. It is not mentioned at the time of booking. If Hotels.com can include this supplement fee information, it will help other hotel guests. I chose this hotel over the other hotel because of sauna. As it costs extra, I was disappointed that I didn’t get to try it.

Not a very good area but close to beautiful lake and downtown Verona. Nice and clean ! Very comfortable bed, delicious breakfast!!

Lovely hotel. Clean and comfortable. Room was fairly spacious and air conditioning worked wel. Friendly and helpful staff. My only real criticism was the TV in our room, which was unable to receive BBC World News. A helpful member of staff was unable to rectify this, but he did manage to tune in CNN News. This must have been a localised problem, because BBC World News was available on the TV in reception. The staff were happy to let us catch up with the news there. Overall a very pleasant stay.

Great location. Friendly staff and average food.

Very comfortable hotel, a short walk from the city centre. friendly staff, good-sized room, amazing water pressure in the shower!

Friendly hotel, decent standard and handy location. Bed was firm but OK. Corridor noise a slight problem because doors were noisy and sound proofing less than idea, but no street noise at night. Great aircon. Breakfast more than adquate. 15 minute stroll to the old town - very easy.

Really nice hotel within short walking distance of the city center. The room had good facilities and we enjoyed spending some time in the jacuzzi.

Lovely hotel close to all the main attractions. Not noisy although on a main road. Staff were excellent and really helpful. Room smallish but very clean and airr con very efficient.