Royal Phuket City Hotel

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Overall Ratings & Reviews Royal Phuket City Hotel

Traveloka (249)
Other sources (312)
8.5
Very Good
From 249 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.6

People often mention about Royal Phuket City Hotel
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Variety (2)
Staff Friendliness (1)
Bedroom (1)
Taste (1)
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Traveler Reviews Royal Phuket City Hotel

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Customer reviews
N***r
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Leisure
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9.1
/10
Reviewed 7 week(s) ago
Overall, I’m satisfied with my stay. The location is convenient and close to attractions, and the food offers a good variety and tastes nice. However, there are some areas for improvement. The toilet bowl condition was not ideal, the sink drained slowly, and there was some dust on the glass shelf. Power plugs were also limited. I also left an item after check-out. Initially, I was asked to wait for housekeeping, but they had not arrived. Thankfully, another staff member kindly assisted me, which I really appreciate.
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Verified Traveler
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Leisure
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10.0
/10
Reviewed 22 week(s) ago
Overall good. Convenient location, ideal for travelers not renting a car. It's within walking distance from the bus station and a short walk to the old town. The room is good, clean, spacious, comfortable, with plenty of storage space, hot water, and is quiet. P.S. There are no toothbrushes, toothpaste, or shower caps provided. Everything else is included.
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D***t
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8.5
/10
Reviewed 31 week(s) ago
Centrally located, good service from staff. The room is a bit old but overall very good.
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Puwanart D.
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Leisure
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10.0
/10
Reviewed 33 week(s) ago
Very good, convenient, clean, very big room, wide bed.
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P***n
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Business
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8.5
/10
Reviewed 54 week(s) ago
The accommodation is clean and comfortable, suitable for both leisure and work.
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Boonthip
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9.7
/10
Reviewed 115 week(s) ago
พนักงานต้อนรับเป็นมิตรสุภาพเช็คอินได้อย่างรวดเร็ว ห้องกว้างสะอาด มีทั้งชาวเวอร์และอ่างอาบน้ำ มีมีดโกนไว้ให้ด้วย ลานจอดรถมีทั้งอินดอร์และเอ้าท์ดอร์
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Phatchara R.
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10.0
/10
Reviewed 149 week(s) ago
Very good service staff, clean rooms, good atmosphere, complete facilities. delicious breakfast
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Sommai S.
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8.5
/10
Reviewed 163 week(s) ago
Very good receptionist, clean room, good bathroom, no problem.
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1 people find it helpful
Pham T. N. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 177 week(s) ago
Everything perfect including breakfast. Just location while far from the beach.
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Accommodation's Reply
06 Jan 2023
Dear Valued Guest, We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you back again to our hotel. Sincerely, Management Team
PANSAK S.
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9.7
/10
Reviewed 194 week(s) ago
เข้าพักครั้งที่ 2 ชอบมาก โรงแรมสะอาด หลับสบาย แอร์เย็นฉ่ำ อาหารเช้าอร่อย พนักงานบริการดี ไว้ถ้าไปภูเก็ตจะแวะไปพักอีก และอีกอย่าง เข้าพักสองครั้ง ได้ห้อง 1101 ตลอด เป็นห้องมุม หน้าต่างกว้าง
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Accommodation's Reply
05 Sep 2022
Dear Mr. Pansak The Royal Phuket City Hotel Thank you very much for taking your valuable time to express your opinions and experiences during your stay with the hotel. The hotel is pleased to know that you are satisfied with the service of our staff. Your feedback has inspired us to improve our service even further. The hotel sincerely hopes to have the opportunity to welcome you back again. with respect management team
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PANSAK S.
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9.7
/10
Reviewed 195 week(s) ago
Good, comfortable sleep, clean room, very delicious breakfast.
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Accommodation's Reply
05 Sep 2022
Dear Mr. Pansak The Royal Phuket City Hotel Thank you very much for taking your valuable time to express your opinions and experiences during your stay with the hotel. The hotel is pleased to know that you are satisfied with the service of our staff. Your feedback has inspired us to improve our service even further. The hotel sincerely hopes to have the opportunity to welcome you back again. with respect management team
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Rungroj S.
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9.7
/10
Reviewed 200 week(s) ago
Nice classic hotel with welcome fruits. Conveniently located in the heart of the city. In the evening, there are singers and musicians come to sing and play the piano at the lobby.
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+5
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Accommodation's Reply
26 Jul 2022
Dear Mr. Rungroj Thank you for sharing your experience. and suggestions including satisfaction with the service in various parts The hotel sincerely hopes to have the opportunity to welcome the return of customers again. with respect management team
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RATTANA B.
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8.5
/10
Reviewed 202 week(s) ago
The room is big, beautiful, clean, with fruit as well. Breakfast is delicious, especially Khanom Jeen, Crab Sauce.
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Accommodation's Reply
26 Jul 2022
Dear Mr. Rattana Thank you for sharing your experience. and suggestions including satisfaction with the service in various parts The hotel sincerely hopes to have the opportunity to welcome the return of customers again. with respect management team
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Lim M. W.
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9.4
/10
Reviewed 206 week(s) ago
Spaces clean comfortable room. Friendly helpful staff.
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Accommodation's Reply
20 Jun 2022
Dear May, Thank you for taking the time to share with us your experience at our hotel. We are pleased to see that you enjoyed your stay experience at our hotel. We all look forward to having the pleasure of welcoming you back to the Royal Phuket City Hotel. With Regards, Management Team
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Noraset N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 214 week(s) ago
ดีมากกๆ ครับ วิวสวย ห้องพักถูก
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Accommodation's Reply
28 Apr 2022
Dear Noraset, Thank you very much for your comments and suggestions regarding your stay at the hotel. We are delighted to hear that you are satisfied with our service. Your valuable comments will inspire employees. Service has been developed to be of better quality. However, the hotel will bring your comments to all staff to be informed. In order to develop and maintain the standard of service in the future Thank you again for sharing your experience. And we hope that your next visit will be as pleasant as the past. Best regards management team
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Achara P.
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9.4
/10
Reviewed 231 week(s) ago
Place and people are nice, but please check the hot water system, it was not stable.
1 people find it helpful
Accommodation's Reply
22 Dec 2021
Dear Achara, Thank you very much for sharing your thoughtful comments of your recent stay with us at Royal Phuket City Hotel. However, we were saddened to hear that there are some experience did not reach to your expectation. We genuinely appreciate your feedback as it gives us the opportunity to follow up on your unpleasant experience. We would therefore absolutely review to ensuring that satisfaction of our guests and service standard are always aim to offer to our guests. In the meantime thank you for choosing to stayed with us and we hope we will have the opportunity to welcome you back on a future visit to show you we can do better. Wish Regards, Management Team
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Jiraporn A.
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10.0
/10
Reviewed 234 week(s) ago
Clean room, very cold air conditioner, lovely staff, good care, beautiful view
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Accommodation's Reply
30 Nov 2021
Dear Ms. Chananchida Thank you very much for your comments and suggestions regarding your stay at the hotel. We are delighted to hear that you are satisfied with our service. Your valuable opinions will inspire employees. Service has been developed to be of better quality. However, the hotel will bring your comments to all staff to be informed. In order to develop and maintain the standard of service in the future Thank you again for sharing your experience. And we hope that your next visit will be as pleasant as the past. Best regards management team
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Techin K.
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9.7
/10
Reviewed 236 week(s) ago
Good service, clean, safe, comfortable
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1 people find it helpful
Accommodation's Reply
18 Nov 2021
Dear Mr. Wuttichai Thank you very much for your comments and suggestions regarding your stay at the hotel. We are delighted to hear that you are satisfied with our location and service. Your valuable opinions will inspire employees. Service has been developed to be of better quality. However, the hotel will bring your comments to all staff to be informed. In order to develop and maintain the standard of service in the future Thank you again for sharing your experience. And we hope that the next visit of Mr. Wuttichai It will be as satisfying as the past. Best regards management team
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Liebes M.
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8.8
/10
Reviewed 273 week(s) ago
Good service, room was missing bathtub and we got a new room. Breakfast was delicious and stay was nice.
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Accommodation's Reply
27 Feb 2021
Dear Khun Titikan, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our services was an advantage for your visit. Your positive comments will only motivate us in delighting all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcome back to your next stay with in very soon. Sincerely, Management Team
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Smith S.
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8.5
/10
Reviewed 324 week(s) ago
The location is great, variety of food.
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Accommodation's Reply
12 Mar 2020
Dear Smith, Thank you for choosing to stay with us and sharing your feedback regarding your recent stay at Royal Phuket City hotel .We are pleased to know that you had a great experience and enjoyed with our breakfast which is wide varieties and tasty. I will be sharing your feedback with our team. We look forward to welcoming you back again I the near future. Best Regards, Management Team
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