Overall Ratings & Reviews Hilton Cairo Zamalek Residences

It was an amazing stay there.People at the hotel are extremely friendly,professional.The service was excellent !!! The food -fantastic

Excellent

Good location, grand old rooms reminding you of old colonial grandeur. Fantastic staff and service.

Good service and location.

Great Hotel, Super Safe, Pool and View super cool, Breakfasts is amazing, Location is super convenience, Hotel is clean and service is Fantastic, Super Recommended, The best in the Hotel is the people everybody super nice and helpful. Really Love The Hotel

Very old furniture Breakfast good Staff very nice and helpful 👍

Comfortable bed, helpful staff

Amazing hotel, highly recommend. Staff were amazing, location was perfect.

Hotel is very clean , staff very helpful specially Mrs Fareeda

Overall was a great experience

One of the best, if not the best Hotels I’ve ever stayed at. The staff was amazing. Highly recommend this property if you’re staying in Cairo.

I loved my stay in Cairo, and welcomed the sanctuary of the hotel after my adventures in Cairo, Giza, Alexandria and Luxor. From the moment I checked in to the moment I checked out, all the staff were always warm, hospitable and attentive, they made my stay so perfect. The hotel is on an island between Cairo and Giza, in the middle of the Nile, and is surrounded by embassies and expensive private properties, so is very secure. I must mention the following staff members as they made all the difference: Hazem - on check-in, you ensured I had an incredible room for my stay! Thank you, as this made such a difference! Hamada - you accommodated my request for a late check-out which meant I could have an extra morning exploring your city. Hassan and Mina - you both looked after me in the restaurant. Mahmood - my friend - you served me regularly my favourite lamb chops and beers, always efficient and friendly. I would definitely stay here again.

They offer a room with a Nile Side View. This means that if you go to the window and look to the side you might be able to see the Nile. No Concierge and Hamad never smiled while checking me in. We had a lost piece of luggage and the Hotel did not help in finding it. Check in security was ridiculous.

As with most areas in the region we stayed at, there is heavy congestion and noise. Of note, the street the hotel is located on had multiple embassies and the security made us feel very safe.

No security consistency Poor dinning

Excellent location and services. In Room dining could be better but that's all.

The room was very old and needed updates.

This property was absolutely amazing. I cannot recommend them enough to anybody who is considering going. The staff was absolutely amazing. Check-in was absolutely amazing management absolutely amazing.

The location is great, 10 mins walk to several cafes, restaurants and shops. There is also a cafe outside the hotel where you can buy nice coffee and brunch. The rooms are a bit outdated but if you are lucky there are some room a bit better with huge balcony! The breakfast is not good and needs to be improved. The staff are friendly.

One of the best customer service from a hotel staff that I’ve experienced! The hotel itself is a bit older, but the hotel staff were committed into making sure our stay was hassle free. They called the room to check in on us to make sure we were having a pleasant stay and if there was anything we needed. They even called to ask how the food was for room service.