8.5
Very Good
From 2,091 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Grand Luley Manado
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Ambiance (57)
Bedroom (56)
Staff Friendliness (52)
Hotel Area (51)
Variety (49)
Taste (48)
Surroundings (47)
Room Space (43)
Family Friendly (41)
Bathroom (40)
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Traveler Reviews Grand Luley Manado

Number of reviews per page
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40
Customer reviews
Guest
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Convenient location in a rural area. Easy access to Bunaken. Rooms clean and spacious. Spacious grounds are relaxing. Pool is okay and has shady areas for hot days. Shower in bathroom had fluctuating water temperature and sprayed almost horizontally. The hotel don’t allow guests to use their jetty to alight/embark on day trips unless you book their own dive boats. A shame for guests who have booked long stays. This is likely a deal breaker for future trips.
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N***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 1 week(s) ago
Hotel with the beautiful sunset view, our family feels happy to stay in here. 🤩
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V***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Delicious breakfast food. View the best
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O***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 2 week(s) ago
Please be honest and provide proof. Is it true that the Traveloka system can't connect to this resort's system? Because, in my two stays, whenever there were problems, the staff always gave the excuse that the Traveloka system wasn't connected to this resort. Some staff even said the resort was no longer partnered with Traveloka. If this is true, please fix Traveloka's system so we as consumers can feel safe when booking through Traveloka without worrying about problems like unavailable rooms or rooms not including breakfast, even though I always book rooms with breakfast. But if the staff are lying, please take action against such unprofessional staff. This isn't the first time staff have claimed the Traveloka system isn't connected to the resort's system. I actually like staying at this resort. But after experiencing unpleasant experiences with the staff twice, I'm reluctant to stay here again. My message to this resort: you might feel like you're not losing out on just one customer, but it's okay for me not to stay at your resort. I hope this doesn't happen to other customers. I hope this incident serves as a valuable lesson for the resort. If you're willing to accept my advice as a guest, that's fine too. Thank you.
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Natalia C. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
I ordered for my son, daughter-in-law, and grandson. Grand Luley has been their favorite even before they had kids. Thank you Grandluley, they are so happy 🥰
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D***e
icon-origin-TRAVELOKA
8.6
/10
Reviewed 2 week(s) ago
Good for the place cause near by beach and beautiful. The problem is it’s not really clean. But it’s okay
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J***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Staying with family is very enjoyable, swimming in the pool with the kids, photo spots along the wooden bridge of the mangrove forest, especially in the afternoon at sunset at the diving pier which is very cool.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Vacations with family are definitely memorable here. The facilities are top notch, great hospitality. But most of all, it’s the landscape. The iconic islands, the pier, the mangroves—it’s little heaven.
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W***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Maintained facilities and crew are good. just not so nice to see unused bed at the isle of the second floor when our room was located. Thanks Grand Luley.
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Paul M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
All the staff are friendly, the point is I am very grateful to the receptionist, Mrs. Angel, thank you very much🙏
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i***l
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
Very comfortable and shady giving an impressive and unforgettable stay experience. Very happy to be able to spend time with family in this hotel
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I***a
icon-origin-TRAVELOKA
9.6
/10
Reviewed 5 week(s) ago
the hotel staff is very friendly and the other staff are all polite..mntp
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L***n
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
Overall good. Only the food could be improved.
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A***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 week(s) ago
My experience here was less than satisfactory. Got a dark bathroom, dim lighting. The room itself was like an old-school hotel room. There was no elevator, so I had to go up and down the stairs through a hallway that gave off a hospital-like vibe. I wanted to ride a bike but it turned out I had to pay again, I thought it was already a facility. Access from the room to the hotel lobby was far. For a star-rated hotel, the food in the restaurant was not good. The distance to the city center was also 20-30 minutes. The advertisement seemed realistic but was very different from my expectations. Definitely, if I go to Manado, I will not stay here again. So far, only the staff service is good.
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C***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Suitable for honeymoon, family vacation, the view is really beautiful
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Kintan M. M. W.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
Everything was very good.. I feel like going back on holiday there.
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1 people find it helpful
S***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The room service menu is limited, if you want to order other types of menu you have to dine-in at the restaurant.
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Christy B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank you for the service, From check in to check out served well. First impression with a cool room and can relax for a moment enjoying the view from the balcony of the room. Pampering the eyes with the view of the beach while walking and cycling in the morning, the children also enjoy the swimming pool with clean cool water. We are very satisfied, a vacation with family is memorable. Thank you Grand Luley Manado🙏🏻
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R***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Very cool and suitable for a vacation with family.
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Good but not baby friendly 😁
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