Comfort Inn & Suites Jackson - West Bend

Explore Comfort Inn & Suites Jackson - West Bend
9.0
Exceptional
From 470 reviews
Cleanliness

9.2

Room Comfort

9.2

Location

9.2

Service and Facilites

9.2

Traveler Reviews Comfort Inn & Suites Jackson - West Bend

Number of reviews per page
20
40
Top reviews
Tim
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Overall a decent hotel. Price was a bit more than I normally expect to pay for this level of hotel, but EAA Airventure was happening, so there was a bit of an increase for that I would imagine.
Sally Jane
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk staff was not friendly, the lobby was not clean.
Karen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice sized room. Bathroom was nice. My only suggestions would be to have a night light in the bathroom for midnight trips.
Katarzyna
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very dirty hotel
Lauren
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The pool was indoors and was not crowded. Breakfast was simple and we skipped it most mornings. Staff was kind and welcoming. Check out and in were a breeze. I would not stay there again but i would recommend it. Nothing wrong with the place but there are better hotels at the same price point. (Newer construction, better amenities, location). BONUS: Culvers is accross from the hotel.
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Robert
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very nice.
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Should have elevator
Verified traveler
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

It’s a hotel off the freeway in a relatively small town really meant for people traveling long distances to get a room for the night . My wife and I wanted to get away for the night just for something different. This hotel doesn’t have any thing special going for it, but it’s not horrible. I would say it’s just average.
Anne
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Good experience. Friendly staff. Comfortable room. And coffee when we needed it!
Doreen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Was very nice
Michelle
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were very friendly and welcoming. Hotel was clean enough to enjoy the stay.
Rhonda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The rooms are old and outdated. Paint crunbling off the bathroom doorframe,dusty old furniture, couch springs squeek when sitting on it, small tv, wooden furniture was cracked and coming apart. The location is great but thats about the only good thing.
Robert
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The second time I’ve stayed here. The first time was better. The staff was friendly, the room was cheap, the bed was always made when I got back at the end of the day sometimes with the same sheets and I always had clean towels. My only complaints were the shower got warm not hot and the breakfast wasn’t good. But I would stay here again.
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Darin
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very outdated & rundown. Everything looks like it needs a refresh.
Jordan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Staff was friendly and rooms were clean. Also the breakfast was convenient
Carrie
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff was friendly and the room was clean.
Rick
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The front desk person was very helpful and accommodating. She was friendly and kind
Rebecca
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Nice to make reservations online and find out that the place is very nice. Happy with everything.
Bill
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Had some significant issue with checking into the hotel based on the reservation sent from Hotels.com to this hotel, but Richard at the front desk was great and helped my work through the frustrating issue. It got to the point that he just got me a room and dealt with Hotels.com with his manager behind the scenes. Shortly after getting settled into the room, he called to say that everything had been worked out and apologized for the inconvenience (which was not caused by him or the hotel). Thank you, Richard!
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Alyssa
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The gentleman that checked me in for my stay was nice but I was with my teenage daughter and her friend and they were very bummed out because there was only 2 options
Number of reviews per page
20
40