Clean room

Staff was incredible, room was clean & beautiful & couldn’t recommend more

Great room and front desk employees were wonderful. The breakfast was terrific and well worth the price. Location was very good. Highly recommend this property.

Todo muy bien y limpio, cama muy comoda

Todo ok, cava y seleccion de cafes!!

Lovely hotel. Large room. Very quiet. Nice breakfast. Had a restful stay.

Perfect place to stay in Segovia! Wonderful hotel, junior suite is very nice, comfortable and clean. Friendly staff. Good breakfast. Recommended

Friendly staff, good location. The young women who booked us in at the hotel was top notch and extremely helpful.

All of the above were exceptional

Decent hotel

Always a lovely place to stay the staff is attentive and kind.

A wonderful hotel, within walking distance from the core part of the historic center of Segovia; and with a delicious breakfast buffet.

Todo muy Bien,, muy agradable y muy buena ubicación..

Very well run medium sized hotel in a great location.

Great location and friendly.

We had an amazing time in Segovia staying at the Palacio Ayala Berganza. Our room was large and very comfortable. Everywhere in the room and hotel was exceptionally clean and well maintained. Our room had both a Netspresso machine and kettle to make drinks with a good selection provided.The bathroom was well equipped with lovely toiletries, a hairdryer and straighteners. The breakfast was gorgeous with plenty of choices. Netspresso machines and hot water for drinks. There were a selection of milk options including plant based milks. The reception staff were excellent. The ladies who ran the breakfast service were lovely and very efficient. Veronica who managed the bar provided excellent customer service and gave us some restaurant recommendations. The welcome cocktail she made us was lovely. There was a lovely garden to sit outside with a coffee or a drink. We would definitely like to return for another visit

Excellent reception: friendly, welcoming, helpful and informative. Excellent location: quiet but central. Spotlessly clean and comfortable and spacious room. I would certainly recommend.

Thanks for all

Location was very convenient. It was located 5 min walking distance from aquaduct but in a quiet neighborhood. Everyone was very nice and professional. We didn't get to try the breakfast due to early departure time but it was only 10 euros per person which seemed very reasonable.

I spent just one night at this hotel and had a great experience from start to finish. The check-in and check-out process was seamless, and the room came well-equipped with everything I needed for a comfortable stay. The location is ideal—tucked away in a quiet area, yet still within easy walking distance of the city center. A special mention goes to the front desk staff, who were absolutely wonderful: warm, helpful, and thorough. They provided detailed guidance on off-site parking, which made things even easier. Highly recommend for a short or extended stay in the area.