Overall Ratings & Reviews Extended Stay America Suites Washington DC Chantilly Dulles

The room was outdated, and dirty. Appliance were chipped up. Dirty stuff under the bed & the towels were slight brown. The shower holes was shooting out water as well.

The place is dirty all around. Smelled terrible. They had to change my room twice because it smell horrible. Finally decided to stay in one room and the bathroom and bathtub were super dirty. Place should be shut down.

What was cleaned was nice. What got missed was yucky.

Mr. Wael, at the front desk, was so helpful. We missed our flight to Portugal, and had to stay overnight with our two kitties. He helped so much to make sure we had everything we needed!

We were worried initially looking at those reviews online, as we were travelling with families for a religious event. This location proved it wrong, really had a great stay. I recommended this place to my other friends too and they will be booking bunch of rooms in July for another room. Thanks Extended Stay!!

I was impressed! Staff are always very kind,patient, polite. And always available at the front desk; greeting me with a smile! The area is quiet and seems like a safe place, nice people

Advertising breakfast. Just coffee and granola bar. Shower controls were broken

I said it

Staff was friendly and helpful. Lots of parking available. Close to stores and restaurants.

no issues

Very nice worth for money

good supermarkets nearby

In need of repair, bathroom door knob was broken and heating unit buttons are worn. Clean room but halls smelled like weed.

Was bitten by something about 50 times and 3 days later still having deal with the scabbing and itching.

Bathroom had mold n roaches running around 😒

Rude customer service

Not super clean. Bed was not very comfortable. The airport noise is very loud.

Quiet

The 1st room I was given upon arriving was hot, dirty & had mold growing in the AC Unit. So I asked to be moved into a different room. The 2nd room I was given had food stains on the walls and all over the side of the fridge. The Bathroom was leaking and had a ring of mold all along the bathtub floors. I requested a refund and checked out immediately. I won't ever stay here again

Carpet: UGH there was some sort of sticky glop in the carpet. Still not sure what it was. No Water in Shower: The shower / tub had no water! I don't understand this! How can you get the room ready for the next visitor AND NOT HAVE A WORKING SHOWER!?!?!