Overall Ratings & Reviews Extended Stay America Suites Washington DC Chantilly Dulles

I was impressed! Staff are always very kind,patient, polite. And always available at the front desk; greeting me with a smile! The area is quiet and seems like a safe place, nice people

Advertising breakfast. Just coffee and granola bar. Shower controls were broken

I said it

Staff was friendly and helpful. Lots of parking available. Close to stores and restaurants.

no issues

Very nice worth for money

good supermarkets nearby

In need of repair, bathroom door knob was broken and heating unit buttons are worn. Clean room but halls smelled like weed.

Was bitten by something about 50 times and 3 days later still having deal with the scabbing and itching.

Bathroom had mold n roaches running around 😒

Rude customer service

Not super clean. Bed was not very comfortable. The airport noise is very loud.

Quiet

The 1st room I was given upon arriving was hot, dirty & had mold growing in the AC Unit. So I asked to be moved into a different room. The 2nd room I was given had food stains on the walls and all over the side of the fridge. The Bathroom was leaking and had a ring of mold all along the bathtub floors. I requested a refund and checked out immediately. I won't ever stay here again

Carpet: UGH there was some sort of sticky glop in the carpet. Still not sure what it was. No Water in Shower: The shower / tub had no water! I don't understand this! How can you get the room ready for the next visitor AND NOT HAVE A WORKING SHOWER!?!?!

This property is very old and dingy. The room I was allocated would not lock for security. I would have been better off staying in at a motel.

Worst stay I have ever had. We had to keep the lights on at night to keep the roaches at bay. 4 nights with hardly any sleep. When I asked for a room with no roaches they basically told me they didn’t have one. Also, the microwave didn’t work. Horrible experience I will never stay at an extended stay ever again!

Moret than 10 cockroaches every where running around in the room

Decent place but as soon as I walked into the room, roaches were seen scurrying. The sink had food particles still in it. Bed was comfortable, staff was very friendly and nice. I would consider staying again just didn’t like seeing the bugs.

Thank you