I am not sure where the hotel gets its rating from. The front desk staff is a tough one to call. One person was just angry every time we interacted, another was an angel, a third was indifferent. The physical property is far below a four star standard, but it is adequate overall. There is no parking associated with the hotel. Not even a place to pull you car into to drop your bags off or load them in when you are leaving. Staff was absolutely no help here. The only thing going for the hotel is its location. If you stay here, make sure it is at a steep discount.