Room clean, staff courteous.

Staff was great location good rooms clean and spacious

exactly as described

Great location Great price clean room great staff

Didn’t even stay there staff was ignorant spent $100 and didn’t even get a key and no one from Expedia or the hotel has contacted me

When we booked in we were told it would be an extra $25.00/night if we wanted to use the stove. When we got up to our room there was a locked door in our room. I asked if we had an adjoining room and was told that it was a bedroom and if we wanted to use it, it would be another $25.00 per night.

Very clean and staff was good

Lots of hidden fees

Comfortable, friendly staff—excellent location

very clean room and nice

Excellent

very gross mice in my room.

The staff there is the must useless, they are rude and they gave out our room because we can in later as I could not find my ID's the concierge and manager made the whole experience worse, the did not gave any sort of resolutions, they basically told us to find somewhere else as they already gave out the room we already paid for. Worst hotel in Vancouver.

Terrible pillows. Questionable cleanliness. Excessive deposit for qualitt of rooms. All used furniture

The room was super clean and organise. The staff super friendly and attentive. Very nice place to stay

Room was clean, bed was comfortable, location was great and not noisy.

Staff. Room is good

Always a great stay!

Although the staff was incredible I couldn’t stay for the two nights I booked because of the noise of the elevator all night. The elevator is in the middle and all the rooms are situated on four sides of it so no matter what room you stay in you will hear the elevator. I gave up one of my nights without being reimbursed because I just could not sleep through the sound so moved to completely different hotel. The staff tried hard to accommodate me and I so appreciated them. They refunded both nights of parking which was above and beyond but they were powerless to cancel and reimburse me second night which I completely understand.

The staff was nice. The room was super small, but it was expected for the price. All in all, the area was great. Dont have much complaints.