Some of the staff members were very sarcastic and arrogant. That was the most upsetting thing.
Rooms were clean and had basic things, however, if you want to have a coffee machine you have to book a superior room - kinda like in the old days 🙂 Otherwise you get just a good old 3 in 1 Nescafé coffee. Also, the bathroom did not have anything else but one liquid soap/shampoo to be used for both body and hair. Again - felt very outdated. Would not be saying anything if the hotel was cheap, but we had stayed in waaayyy more fancy hotels around Vilnius before which were also much cheaper and focused on the customer. Do not recommend.