Overall Ratings & Reviews Hotel Heden, BW Signature Collection

Easy access by walking to restaurants, cafes, and the city's attractions.

Very quirky. Kids would love the loft but the stairway is very slippery. It needs slip resistant addon. The room was outdated, double beds do not sleep 2. Small fridge never cooled anything down. Rain shower is not always convenient and the shower hanlde did not have any pressure. Be ready for a flooded flor after use. Breakfast was somewhat satisfying. The location is very good and the staff was excellent!

Everything was perfect. Their breakfast is amazing and delicious. Recommended, especially for families.

Good size room, very comfortable bed, nice breakfast and location convenient for both shopping and the conference centre.

Good for a business trip. Close to the city

Good hotel near to the city centre

Room and breakfast were okay, not bad, but nothing to celebrate. Parking is very limited and I parked in the lot next to the hotel parking overnight, for very little and then was able to move car into hotel lot for next day at echeck out time of 11 an

Decent breakfast and good family room.

Really good location and the kids loved the mezzanine beds! Great location for the town centre, Liseberg and the Universeum

Good

I have to say the room and the staff were fantastic. I lost my phone but one of the staff helped me get it back.

Lovely room with garden view, nice breakfast.

Good location. Lovely room for a family. Very good breakfast. Just what we needed.

The hotel is situated in the heart of town but still secluded brilliant place to stay if you’re visiting göteborg.

Easy parking places when driving, hotel staff friendly and special the man in the hotel bar. Rooms only cleaned on demand need advice one day before. Breakfast not the best and cleanliness of cutlery and cups not very good need to be improved. Breakfast same everyday benefit to make some changes like different bread and different hams. Surprise also hotel does not borrow umbrella those is for rental Parking at hotel more exepnsive than nearby city parking Need be careful as times estimate on city parking self-encountered parking fine on 600 SEK due to 25 minutes late on the morning if estimate time better one hour longer in order avoid fines.

Good

great for families. room was of a good size and access to outdoor space a nice addition.

Very central location, close to the shopping areas and the train station. The staff was very polite and friendly. The rooms were clean.

It was a lovely hotel. Rooms were spacious and extremely clean. Breakfast was amazing. Location was so good we didn’t need to get tram tickets. We were able to walk to city center, Haga and even Liseberg. The stay surpassed our expectations.

The hotel has an excellent location but you can sort of tell that they dont really upgrade the hotel since about 1990 , the breakfast buffe was ok. We also had the barbecue buffe but that was a bit of let down as the food was quite cold and maybe not top notch quality and I missed some kind of dessert but it was value for money as the price was reasonable. They had also decided to turn off most lights outside so when we arrived back after the concert as many others it was a bit hard to see where you was walking.