Hotel Heden, BW Signature Collection

Explore Hotel Heden, BW Signature Collection
8.6
Very Good
From 2,013 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Hotel Heden, BW Signature Collection

Number of reviews per page
20
40
Top reviews
ruhamey
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I had a wonderful overnight stay at this hotel. The cleanliness really stood out—everything from the room to the common areas was spotless and well-maintained. The staff provided excellent service. It made my short stay incredibly comfortable and stress-free. I would definitely recommend this hotel to anyone looking for a clean, welcoming place with top-notch service.
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Laura
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The room was fine- clean, well equipped! But it was stifling hot- and this is in the midst of a Swedish winter. There was no way to turn down the heat so we tossed and turned for many hours. Breakfast was lovely :)
Sumit
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Older.hotel with the olden charm, very clean and updated. Location is amazing and is closer to everything you need.
Silje
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Mum stayed with 7 year old daughter and she loved it. Family friendly hotel with clean room and friendly staff. Quiet room and surrounding areas. Pleasant breakfast with many options.
Troy
icon-
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Rooms were standard, clean and comfortable. Perfect set up. Location was fantastic for both bus and tram traffic, near central.
Sarah
icon-Business
Business
6.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Nice staff. The hotel isn't too bad, but quite outdated. I was there during summer and the room got way too warm inside. There was no air conditioning, just a fan. The facilities are very old, and there were no service room for 3 days in a row. Breakfast wasn’t great. Big buffet, but very basic options. Only filtered coffe made in bulk was available. Some of the plateware were poorly washed, with traces of dirty on it.
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Saleh
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

breakfast was good, bed was good.
Hadis
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Please be aware that this hotel is older and does not have AC. We had some really hot weather and although they provided a fan, it was not comfortable at night.
Todd
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great location near Lisaberg and shopping.
Qazi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Its amazing to stay. the breakfast are good.
Oliver
icon-Leisure
Leisure
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Nice hotel, walkable distance between city centre and Liseberg. Not much around the hotel so it is quiet. Breakfast has lots of options and staff are helpful.
CESAR
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Easy access by walking to restaurants, cafes, and the city's attractions.
Iva
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Very quirky. Kids would love the loft but the stairway is very slippery. It needs slip resistant addon. The room was outdated, double beds do not sleep 2. Small fridge never cooled anything down. Rain shower is not always convenient and the shower hanlde did not have any pressure. Be ready for a flooded flor after use. Breakfast was somewhat satisfying. The location is very good and the staff was excellent!
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Karar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Everything was perfect. Their breakfast is amazing and delicious. Recommended, especially for families.
Kirsty
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Good size room, very comfortable bed, nice breakfast and location convenient for both shopping and the conference centre.
Lee
icon-Business
Business
10.0
/10
Reviewed 97 week(s) ago

Hotels.com verified review

Good for a business trip. Close to the city
Gregg
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

Good hotel near to the city centre
John
8.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Room and breakfast were okay, not bad, but nothing to celebrate. Parking is very limited and I parked in the lot next to the hotel parking overnight, for very little and then was able to move car into hotel lot for next day at echeck out time of 11 an
brian
icon-Leisure
Leisure
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Decent breakfast and good family room.
richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Really good location and the kids loved the mezzanine beds! Great location for the town centre, Liseberg and the Universeum
Number of reviews per page
20
40