Overall Ratings & Reviews Staybridge Suites PEORIA-DOWNTOWN by IHG, an IHG Hotel

Everything was Great! Access, Room, Very Clean, Staff was Great to

It was clean

Very nice hotel and staff very friendly

Average at best

Everything was great with the exception of check in It was a SLOW painful process. Many people crammed into the lobby and it took forever. Maybe training someone new? Friday night check in might not be the right time to do it Otherwise great stay as usual

Room was comfortable, clean. For cost and what you get in the room so worth it. Will be staying her again for another girls weekend

This hotel was one of the best we have stayed at in a long time. We would stay here again in a heartbeat.

Never use hotels.com. they bait and switch and no way to get money back. Needed 2 beds and paid 2x the single bed and ended up with one bed. Terrible, terrible company. Book direct through apps before using their bait and switch tactics

Nice place Associates were very helpful and friendly

Safe and quiet. Excellent room with full kitchen and separate bedroom with living quarters area. Easy parking and places to walk to for shopping and food.

I will say the pillows are better then most hotels. Unfortunately, not even 5 mins into a shower, the hot water turned cold. Upon going to the front desk, it sounds like it's a known issue and the building is under renovation but there is no signs or postage of it online. This would've had a huge impact on where I chose to stay. Conditioner dispenser is also broken making it for a rough AM start. Dishes left in the cabinet still had food residue. Bagels at breakfast were rock hard. Not a good price for the value

Kind staff, clean and decent breakfast. Rooms were nice and spacious. Would stay again.

Check in was so fast and easy and convenient the staff is welcoming answered every question I had definitely recommend for your next stay you won’t be disappointed

If you are attending a conference at the civic center, it is right across the street. The breakfast is pretty good.

Great place to stay! Freshly redone!

Supposed to be two beds just had one advertised with a hot tub no hot tubs and greeted with a full garbage can of peanut shells

something wrong with plumbing and ventilation - toilet over flew, shower problems, bathroom smelled bad, towels smelled bad, bad ventilation - kitchen greasy smells came up to third floor, heaters so loud when on

Waited 30 minutes at front desk for check in. Had to call some 800 number that then told us to wait one more minute. Ended up standing up front for almost an hour before someone finally came to check us in

Expected there to be a hot tub, given there are pictures here showing a working hot tub. The hot tub area is filled with concrete, there is no working hot tub. False advertising is not my favorite thing when I have chronic pain, and I search for hotels specifically with hot tubs for that reason. Bed was comfortable, however, there was trash littered on the floor here and there in the room that we ended up throwing away. There is an expectation to have a discount applied to my rate from my stay, so hopefully they follow through.

Our room was very clean ans spacious. The staff was friendly and helpful. Great place to stay!