Great customer service, very kind staff, and clean rooms and common areas. The breakfast was excellent as well!

The hotel was good and the buffet was excellent. The best hotel food I had in Guarulhos. Congratulations to the chef!!!

This is a great option for those staying overnight before boarding flights at Guarulhos.

Stayed at this hotel many times over the past 15 years. Proximity to GRU and price per night , and breakfast are among reasons for utilising this hotel.

This property was in an industrial area, truck station behind hotel. Very busy dual street in front. Pool outside(in picture )was not for swimming only 1 foot if that more like a pond. Very old rooms they need to be updated. However the food inside hotel was great, price was good also. Mall was a20 minute walk (no side walks really). Ended my trip here, Stayed here 2 days for the Eagles game

Ainda não recebi NF do servico

Really convenient hotel for an airport overnight - excellent breakfast and easy reach of the airport, although locating the stop for the shuttle bus transfer from the airport is not easy! NB the shuttle bus only serves terminal 2 (domestic) so I found it easier to take an Uber to terminal 3 on departure, rather than have to negotiate my luggage from one terminal to another.

Gostei do hotel, porém, o traslado tem intervalo de 2horas entre 17:30 e 19:30. Chegamos às 17:28 e o transfer já havia saído do local. Acabamos tendo que aguardar muito.

food

Clean, staff is very nice, free airport shuttle.

O hotel é simples. não tinha cobertas e não tinha travesseiros no quarto. Solicitei na recepção, falaram que iam levar e não levaram. Ruim a experiencia, ficamos com frio e sem travesseiros

No returning

Check in slow ; no amenities like shower soap. No free water . Toilet not clean

thanks

I liked the overall services. I did not like the mattress and the bed (too hard). I did not like how clean was the room (lots of aunts). I did not like the noise in the middle of the night.

Good place to overnight near GRU. Great breakfast beginning at 5AM. We did not use the shuttle because our airline cancelled a flight and gave us taxi vouchers.

Limpeza horrível do quarto , o quarto não tinha trava de segurança

O hotel é otimo, nem da pra imaginar uma área como aquela ali naquele local! So foi meio desconfortável pq queríamos dormir e como não tinha placa de não incomode… umas 3 vezes bateram na nossa porta! Ahhh o restaurante muito bom, seu Marcondes muito solícito!

Breakfast

Great hotel with big rooms suitable for family with kids or big family. Very clean. Nice pool area. Nice breakfast and good food in restaurant.