Overall Ratings & Reviews Mantra Esplanade Cairns

Reasonably priced

We were very happy with our stay in the Mantra Esplanade. The staff were very accommodating and friendly. They made our stay a happy experience. The facilities were really good. The AC was so nice because it cold us from the really hot weather. It was close to everything. Just walking distance to groceries, restaurants, the lagoon swimming pool and the pier for the boats to go to green Island and the great barrier reef. Special mention to Barbara the front desk receptionist. She was very friendly and knowledgeable. Thank you to all the staff for you Special chocolate present you made our Anniversary special. It made us feel so welcome by everyone. We highly recommend Mantra Esplanade to future guest.

Very convenient to the pier. Dining is just downstairs around the corner.

Was the usual Mantra - nothing to die for, cleaned once per year, but in solid location for acceptable price.

Door locks on 2 rooms I was offered were faulty. Properties clean but tired

Great location

The furniture is a bit old and beat up.

No ice available I have never stayed at a hotel that cannot supply ice at All very insane

Great location on the Esplanade, staff were friendly and helpful. Unfortunately the rooms we stayed in a very tired and in need of a refurb.

Reception staff not very friendly. Poor instructions re parking. Room curtains dirty, stained & didn't close fully. Damp towels in bathroom. Room not freshened - stale & damp

Nice location with super friendly and helpful front desk staff.

Good and well maintained property. Helpful staff.

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Staff very helpful on arrival room generally good in need of a bit of TLC only small things easilly sorted. Shower not great had to hold the shower head by copper tube. Requested early morning call didnt get one was awake any way. Great location for restaurants shops walks etc pick up for trips round corner at pacific hotel not always made clear.

Very pleased with our stay. Room a bit small but very clean. Front staff friendly and welcoming. Close to the lagoon, shopping and the casino. Will definitely return when visiting Cairns again.

The reception staff were very friendly and helpful. Location was perfect with many choices for eating nearby.

Room is old and in need of an upgrade

From time check in no email or phone call regarding water shut off repair. (Would have stayed somewhere else if known) huge inconvenience for no water. As for the room mildew smell, towels were gross stained brown marks, listed as having a coffee machine the room did not. Had instant powder coffee. Safe didn’t work. When going to front desk with concerns the gentleman blew us off with smart remarks. Not helpful at all. Strongly urge to stay somewhere else. Only positive was the location.

Facilities and ammenities quite aged and cleanliness was not up to standard.

What a beautiful place to stay, so spacious. Having the kitchen and washer and dryer was fabulous. We did not use the pool. It was so close to everything- within walking distance especially the lagoon and reef terminal for excursions. Highly recommended!