Overall Ratings & Reviews Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

It’s ok but pictures made it seem like a luxury hotel

Really enjoyed the attached restaurant for dinner, although we did get evacuated mid-dining due to a false fire alarm. Room was comfortable and extremely spacious with a huge bathroom. Unfortunately, our toilet had problems flushing and the carpet was stained in several places with a ripple near the bed that mobility affected persons may find cumbersome. Our room faced the back and train tracks, but the train was barely audible.

Was noisy in the hallway due to young girls not being attended to properly by their parents. Found an ant in the facecloth.

It was amazing! Thank you!!

We stayed in the train and loved it!

Every thing was amazing

The reno is very nice.

Hotel/ room was very nice however there was a lot of night time noise from shift workers staying at the hotel coming and going all through the night Staff was excellent

Hotel itself is clean. Staff is friendly. My room is great. The only thing I’d say is the kitchen is lacking items for cooking and eating.

The room was clean and a great place to stay for multiple days. The only thing I’d say is the kitchen is lacking items for cooking and eating.

The golf getaway was a good package deal located on a Mountain ski resort.

Great spot for a night on our road trip. We had a huge room and the pool/hot tub were an added bonus. The staff was friendly and helpful

quiet, clean large room

Good location, clean well kept rooms. The restaurant and lounge on site are great.

This is a amazing place to stay comfy beds, clean sheets big screen tv close to everything in town

Stayed in the train car. Temp was good after turning on heat, clean, fun. Liked it.

The staff were great , nice property The bed was terrible, sunk in the middle the pillows were like sleeping on a bag of concrete. We stay at this hotel at least 4 times a year . Bed were so bad not sure I will stay again . I let the staff at the front desk know , we were told hope next time the bed will be better

Great place.

The premier suite was not worth the money. Room was old- no black out curtains so was awake at 5am. Noisy cause is was right beside the stairs. Dirty and dusty around the night stands. Would definitely not stay here again.

The property is well kept and the rooms were big and clean. The staff at the reception desk were very welcoming and helpful. Good service in the lounge.