Overall Ratings & Reviews Extended Stay America Suites Princeton West Windsor

Spacious

Checkin was easy and good.

They blame whe the room smell like dog and cigarettes

I was originally given a room that was not clean (chips all over the floor, dirty sink, no curtain in shower, no towels). After seeing this, they moved me to a different room, and still had to ask for pillow cases. They didn't have any clean blankets or utensils. Next morning someone opened our door thinking no one was in the room because front desk didn't change my room number from original booking. We left after 1 night (had booked 2. Wont be staying there again :(

Terrible room wasnt available and room nasty ..toe nails inthe the floor..room had 4 pillows but only 3 pillow cases..

Staff were very helpful, room was clean. Hallway smelled of dog urine and Marijuana even though the rooms were non smoking. Tv never really worked we were able to watch tv once but not the rest of the time we were there as it had no signal.

The room we were given had a intense smell of Indian food. We told the front desk and they say nothing they can do. The prior guest was an Indian person and said there were no other rooms available. They left a air freshener can at the front desk and said I could pick it up. The attendant refused to talk to me in person.

Incredibly foul odor in the 2nd floor hallway: some hideous mixture of dog urine, vomit, and smoke. Had to hold my breath every time we went past to reach the elevators.

Size of room was good. The room seemed to have a smokey smell, but not too bad.

Broken cabinets, filthy floors rust, in bathroom Upon check-in, the gentleman, Nate at the front desk was extremely rude Not willing to answer any questions Then after seeing the room and asking for another one, he refused and said that that’s all they have “you can leave”

The halls smelled awful and the refrigerator in our room was not working and it smelled disgusting. We reserved a king bed and was given a queen that looks like a full. The air was not working and when we called the front desk to advise them of all the issues and ask for a new room, he stated there was no rooms available and he would come check the air. He never came up. This is the worst hotel experience I have ever had. I checked the site and it had rooms available. The man at front desk was not very responsive and seemed new and not helpful.

Ok

Good

Was over booked, requested a queens and they gave a double bed, it was dirty, smelled moist and moldy

Good

Great stay

No pots and pans for the stove, took over an hour to check in, mixed my reservation, they rebooked me and blamed it on hotels.com (i never had this issue with you guys)down graded my queen to 2 twins, with no offer of any funds returned, my phone was bigger than the television, my key was denied access to the vending machine room, got let in and the vending machine was out of order!

“Not so good” the place smells, the key card for room had issues every day. Coffee must run out quickly and not refilled. One night parking lot full of cops for domestic dispute. Front desk workers seem like they don’t care. Overall not a good experience.

I liked that the property was somewhat convenient and price was very good. I didn’t like the smoke smells because I am highly sensitive/allergic to smoke, so my nose and eyes have been running constantly while there. For the most part, the staff were co siderate, for the most part.

The luxurious renowned Princeton location is what I liked about the property.