Overall Ratings & Reviews ibis Madrid Alcala de Henares La Garena

Beautiful place to stay for a few nights, 10 min walk from LaGarena station

It is a good option to stay our of Madrid and close to airport. They have good food and beer.

The bar and restaurant at the lobby offers great options for food and beverage, good flavor and quality and competitive prices. The main elevator was out of service so there was very inconvenient to use the secondary elevator because to reach it you needed yo go through 7 or so steps, being very difficult if you have luggage. We found a live cockroach in the bathroom.

Good 👍 place

Close to rail station and byses to airporr and Madrid Good common area beside reception area

Lovely modern hotel good value. Food and bar great. Good location

Clean hotel. Friendly service Free parking (hard to come by in Europe). There is a great Spanish restaurant half a mile from the hotel called La Abadía 2.

Comfortable bed leading to a good night's sleep. Efficiently laid out room. Staff very pleasant. We didn't try the breakfast so cannot comment.

This was a short stay on our way to the Madrid airport. We were disappointed that the hotel was not located closer to city center as we have enjoyed Alcala de Henares on previous trips.

The reception was a corner of the bar counter. Not waht I would expect from a hotel

Very Good

Excellent!!

The only problem that I found was that the air conditioner was not working.

This hotel is located in one of the best areas in Madrid. There is so much to do and see in this area alone. Downtown is a half hour walk away from the city centre. Across the street there are several restaurants that serve North American food in case you are craving a taste from home.

Nice hotel we used for One night

I don't think I would go back or recommend this place to many people. The only target audience for this place should be smokers. I had already seen reciews about a cigarette smell in the rooms, however I was hoping this was an isolated incident. Unfortunately, upon my arrival it became pretty evident my room was one of the unlucky cigarette smelling rooms. I did complain with the staff an I was informed they would use an ozone machine to get rid off the smell, but for that I had to leave the room... something not that simple when the hotel does not have a safe and you are traveling with valuables. During my stay I also encountered another guest complaining about the same issue. AC did not seem to work either. The staff on the other hand were polite. It felt like they were trying to work with what they had. The restaurant service was very accommodating and brakfast was simple but covered all the basics.

Good place to rest up for the night

Excelente staff de gente muy serviciales y coordiales

Cleanliness of the hotel and being close to the airport

We've stayed here 3 times and it's good for dogs and generally friendly and helpful. This time theres been a total renovation and it's lovely. Highly recommend.