Overall Ratings & Reviews JW Marriott Hotel Rio de Janeiro

The hotel for the amount money per night is high. It is what it is I see this when I make my reservation.. 1. The breakfast can and should be better. 2. Oatmeal should be hot / It is not. 3. One of two things need to happen with the open food that is served / Either exterminate the flying bugs or cover the open food. 4. The servers are awesome..

This hotel was so mediocre it almost sucked for the price point. I stayed here three nights and the facilities are so small and cramped. The pool is absolutely tiny with only about 10 chairs to lounge in. The bar downstairs/lobby had a weird rotten smell and seemed as if there was no AC. Not to mention this hotel is OLD. Not good charming old but OLD. I could hear people talking through the pipes in my room, so clearly too like they might as well had been in my room having the conversation. Also the rooms are TINY and not updated AT ALL. The service was so meh. I tried to check in and the front desk asked me to wait and then proceeded to get rooms ready for an entire flight crew who arrived after me and I STILL had to wait afterwards. They were also randomly handing out water (not to everyone who was waiting) because, again, it felt as if there was no AC. The front desk workers did not seem like they were interested in being there to be honest. So disappointed with this hotel especially because of the price point. Definitely not worth it. I stayed at The Sheraton Grand Rio for three days prior to my stay here and it is SO much better, better views, amenities, service, rooms, food, and was somehow cheaper? I will definitely not be returning to this hotel.

Popular destination, competent staff that speaks English. Friendly attentive staff, and the AC was fantastic lol

We had an excellent stay while vacationing in Rio. I’d highly recommend JW Marriott Copacabana for the access to beach and central location to tourist attractions. Great service, rooms and amenities.

On copocabana beach, free beach service and exclusive spot on the beach

Went with my daughter, safe hotel, excellent breakfast, front desk provided concierge services, there is a money exchange window inside hotel. Location close to everything, yellow taxi cabs always in front for convenience but metro is also walking distance.

The view from my room was incredible! The staff treat you well, the breakfast was amazing.

Very good place to stay will be visiting again soon

The manager sucks and the Property has not been updated in 20 plus years.

It was awesome.

Excellent staff and great property.

Great location across from the beach

Comfortable and quiet room. Great breakfast. Convenient to beach and mall Has security

Spa was excellent

Fantastic location and views from the rooftop. Staff was great.

Second time in this hotel, it is located right at the beach which is great, the gym needs work

Safe and quite

Excellent service and clean

The staff is super friendly and helpful. Highly recommended.

Dirty towels, shower that did not work properly. Breakfast - really good. Staff- amazing! Massage with Wanessa- the BEST I have ever had.