The staff is very friendly, and it is conveniently located.

Bathroom floor soaked after showers, lift was not easy, quad room pictures were vastly larger than our room. Staff was friendly, room had great air conditioning. Beds were ok. Location of hotel is excellent! Right outside expensive shopping and gondola ride.

When my wife and I checked, we were greeted by Maximilian at the front desk. He was polite, knowledgeable & helpful.

Great location for shopping and dining. Authentic Italian charm.

Nice little hotel

Dirty

Great location

Front Desk person initially took us to the wrong room. I had paid for a four person, but only two people were able to come. He helped us with our bags, and took us to a room in an entirely different building, which only had 1 bed, which is not what I paid for on Expedia. Once I showed him a screenshot of the room we’re supposed to be getting, we went back to the front desk and to the right room, which was as pictured on Expedia. It looked very nice and has a refrigerator and water kettle in the room. The bathroom was nice, and the shower felt great. Good pressure! After the first night, my daughter had bites on her arm. I also had multiple bites on my leg, back and wrist. I didn’t see anything in the beds, but it’s possible there were bed bugs. I don’t think I got i bitten in these areas while outside because I wore long sleeves, long pants and socks when we were out and about.Unfortunately the staff didn’t speak English that well so I couldn’t really explain that to them while I was there.

Enjoyed

The property is quite old and it looks like it. However, the room was relatively clean and the location is absolutely perfect to visit everything in Venice

Close to shopping and restaurants. A bit difficult to find. Signage was difficult to locate. Breakfast was fantastic. Staff very helpful and knowledgeable about the city.

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Overall, our stay was great. It didn't receive full stars on everything because of a few issues. The shower was a huge challenge. The head not only leaked everywhere, but it was so small that the water sprayed all over the bathroom. We had a complete soak bathroom every time someone used it. The twin beds had the thinnest mattresses I've ever seen. My kids slept okay because they were exhausted, but they were barely passable as matresses. Other than those two issues, our stay was great. They allowed us to check in early, were helpful at the front desk, and the hotel was nice and quiet.

We had a nice stay here, the property was well maintained. Only downside was the aircon broke down on the last night and was very hot on the top floor.

The property was fine. The Beds were very hard & uncomfortable.

Penthouse apartment was centrally locates, next to Piazza San Marco. Would come back in future.

Nice cosy hotel. Elevator is very slow and needs to be fixed. AC was a bit confusing. Location is great and staff was good. Don’t expect to get breakfast before 7:30 am, even if its 7:15 am. I would stay here again.

The air conditioner does not work on the entire 2nd floor. Very hot!

What a beautiful little hotel! Loved our room great staff great location

Fancy rooms!