Great staff implacable room

Quiet, clean, comfortable rooms. Very well situated too. The front desk clerk gave me an early check in, which was super helpful. Amazing service. Very nice view from my room.

Mercure Hotel it is very well Located in a good area with lots of shops and restaurants nearby. The rooms are good size with comfortable mattresses and the bathroom has a shower with good shower pressure and amenities like shampoo, conditioner, hairdryer etc. The staff is very friendly and welcoming.

Great breakfast

Small bedroom

The room was big and spacious and had everything we need. Only negative point is that the sofa bed wasn’t comfortable.

Great location and good amenities. Property condition is not great; it needs renovation. Overall, a convenient place for a short-term stay in the city.

Breakfast is amazing, flexible check out.staff not friendly as expected, Locations is excelente. Overall, pretty nice stay.

Amazing hotel! Every time I go to Sao Paulo I stay there! Great and super friendly team, amazing restaurant, good size room, really clean and well maintained. I recommend this place and for sure I'll return.

The breakfast was excellent! There is a long pool with swimming lanes, really nice! There are lots of good restaurants, groceries and bakeries around!

We had a very pleasant stay. As we only stayed one night we couldn't make use of the facilities much but everything looked very nice.

I love this hotel! It is so convenient located, close to everywhere I want to go. The hotel service is great and the restaurant has delicious dishes! Breakfast is must!

Hotel confortável, limpo, atendimento ótimo, localização muito boa, foi ideal para nós que precisávamos passar uma noite em SP próximo a um evento familiar.

The hotel is located in a nice area of the city. The hotel is wellcoming, the room is comfortable, and the breakfast buffet is plentiful of goodies. It was a pleasant stay!

Great hotel, located in one of the best neighborhoods in Sao Paulo. Great gym with all you need to keep up with your workouts. Pool was great too even for laps. Breakfast was great with bacon, eggs, tons of fruits, and cook to order omelets and tapiocas. Thursday mornings they close the street in front for a farmers market and you must try the pastel there! Great for people working remotely as they have a coffee shop right in front of the hotel as well.

Great crew but not all that for the money charged. Lacks outlet adaptor and internet is awfully slow. The surroundings is absolutely great and safe. Great restaurants and you can get anything you need with waking distance. Worthy after all

Great stay and good location! The only qualm was the loud planes every morning going over top. Not much the hotel can do about that.

Nice low-key option in a safe neighborhood. Breakfast is good with plenty of hot-cold choices. Pool is okay. Rooms could stand a renovation, but they are decent and clean. Would stay again.

I have stayed in this hotel several times over the past 5 years but I have noticed a decrease in room quality, such as old furniture, issues with window opening, toilets that clog easily, loose handles and bad fixtures. However, it is still very comfortable and you can't beat the location. One important recommendation: If your check-out is during the weekend or if you are in a rush, don't forget to ask for express check-out so you can leave the hotel just by dropping your key in a box instead of being in a very long queue and risk missing your transportation or being late for whatever is next in your trip (especially keeping Sao Paulo's unpredictable traffic in mind). You won't be able to get express check-out if you don't sign up for it during check-in.

Location was excellent, staff was not very friendly and helpfull