Unfortunately, our experience at the MCM Elegante was far from what we expected. The rooms were extremely dated and not well-maintained. We even found what looked like a blood stain on the couch, which was unsettling. To make matters worse, there were dead roaches in the room, and the humidity was so intense that the beds felt damp.
One of the elevators was out of service, which made getting to and from our floor a frustrating process, especially during peak times.
We were also disappointed by the bar service. It’s advertised as being open until 10:00 pm, but the bartender closed up early at 9:30 and refused to serve our group. This lack of consistency was frustrating, especially since it was one of the few amenities we were looking forward to.
Lastly, the general atmosphere of the hotel left us feeling uneasy. The lobby didn’t feel particularly safe in the evenings, and I would not recommend staying here alone.
There’s potential for this property with the right investment and upkeep, but as it stands, I wouldn’t return or recommend it to others.