Overall Ratings & Reviews Hilton Garden Inn McAllen Airport

Excellent staff and good environment

Old towells and bed confort was alos old

Great service

10 out of 10

Great place,nice and clean, good breakfast.

Nice and clean

Friendly staff

Hector was bery friendly and helpful

Nice Hotel for a shopping travel, good location

Checked in and the carpet in pur room was wet. The hotel did not have another room for us, so we had to leave and find a different hotel. Room was old, water damage on the ceilimg too.

Great customer service!

Very clean. Quiet. Decorated for Memorial Day and upcoming July4th! Excellent and reasonably priced breakfast. I think you could choose refundable room or free breakfast. Staff was very friendly and accommodating. Parking close and easy. Would certainly stay here again.

Would definitely stay there again, friendly receptionists as well

Poorly maintained especially in the bathroom area Pipes exposed and mold

Bar/kitchen manager was very introvert and misunderstanding when we tried to order breakfast. The charging “system” in place is odd as you pay for different items in breakfast. Why not just include breakfast per person in lodging fee and call it “free breakfast”? Don’t over complicate the process.

plumbing leak in bathroom underground, room was damp and smelled of mildew, had to move rooms and the new room was also damp. building definitely has water intrusion issues

Fast and convenient.

Great…

I would like the bathtub to have an exit handle in all bathrooms. This should be a hotel regulations in the country. It’s difficult after the 50th or the 60th years of age, been out of the tub without slippery. Thank you.

Property super clean room súper comfortable