Overall Ratings & Reviews Comfort Inn Norwalk - Sandusky

Everything was great. The staff was very polite and courteous to all our needs.

The owner and the staff was very nice. The pool had a funny smell the first night but after that it seemed better. My room wasn't very clean. wiped something up

The front desk lady was so helpful and kind!

Clean and accommodating,!!

This room was unacceptable at best.. I stayed because I wanted to have a nice New Year’s Eve away from home.. and to use the hot tub and pool. I didnt feel comfortable leaving my room unattended as this door was not really securable .. looked like someone had tried to break in at one point.. you need to have that door replaced! Scary and I should have left or changed rooms! But the front desk person was not approachable and when I checked in I’m not even sure he would have known what I was saying or asking of him !

Perfect

Ok place

Friendly staff, great pool and hot tub,clean and decent room

Our guests did not like the fact that thwy had to ask for towels because there weren't any in the room whwn they arrived. The room also seemed a little crampwd for apace. They did enjoy the comfortable beds and very comfortable pillows.

There was a dime sized blood spot on the white comforter. There were several patched areas on the walls and ceiling not blended. Looked like no one had dusted the tables in a while. Cracked areas all over ceiling. When we pulled the sheets back to check for bed bugs the mattress was all torn up. There was white dog hair on the blue sofa. We made the best of the night and stayed. Just wanted to share for future persons thinking about booking a stay.

We had a very nice stay and the staff were helpful and friendly.

This place was nasty.

Friendly check in and easy to find places at this location

Scam was quoted a price at time of booking Arrived at property, charged a more expensive price DO NOT RECCOMEND

Nice easy check in and out. Comfortable rooms at reasonable rates

Desk help friendly, clean room with good size tv. Hot breakfast was good and employees were very helpful. exceptional pool and hot tub. hotel had alot of parking and close to local stores.

All good

Wow, stayed at Rivers Edge Comfort Inn and gave it a 5, definitely different owners for sure. This is just an old run down property from the 80’s that needs serious updates but for a 2 star hotel what can i expect. I’m surprised people stay here but thought i’d check it out, the bathrooms are nasty and short curtain black at the bottom omg, but the room was ok, the front desk clerk was working an 18 hour shift but was nice. It’s just old and run down

The staff was rude- the hot tub was not working, the room had stains, the window curtains had rips, the vents had 4” of dust on them- looks like the room hasn’t had a good cleaning in years! There were maybe 10 cars only in the parking lot and it sounded like they put everyone right next to each other. The person above me was up the entire night- horrible stay I wouldn’t recommend this hotel to anyone

Stayed in room #106 for two (2) nights in a n/s access room. Room was very clean and so was the bathroom and well stocked with soap, shampoo and conditioner. Shower head was cracked and broken, kind of hard to take a shower though unless you used the hand held and shower bench. - Breakfast was the best with awesome coffee, toast, biscuits and gravy, waffles, bacon and sasage patties, juice, bagels, yogart. Breakfast host and front desk young man always stocking up breakfast bar and taking care of check-outs at the same time absolutely a super hero who can take on on multiple tasks. Property has indoor pool and hot tub but hot tub was hot and relaxing but no jets in the hot tub. Between staff and housekeeping a great team who were always aiming to please the guests. We enjoyed our stay and will tell our friends about our positive experience. Our room and bathroom really clean, well stocked and plenty of clean towels. My husband is wheel chair bound and everything was accessible from the doorways to the bathroom. Hotel looks as if has been remodeled lately and outside parking well lit and security camera's. Will defintely return in the future and met the property manager/owner very nice man who manages a great team of employee's at this Comfort Inn property.