Overall Ratings & Reviews Extended Stay America Suites Boston Westborough East Main St

Very friendly staff

Clean property!

Very clean and great Quality

Good

I can’t even imagine Orbitz is marketing this hotel on their website. It should be delisted.

A good value even if you don't use the kitchen. The breakfast is minimal, mostly coffee, instant oatmeal and some breakfast snack items. But the price reflects that. And many do some cooking in the rooms.

The dishes and pans aren’t already in the studios, and you have to request bedding for a sofa bed when there’s a second guest registered. The staff were nice but other guests were noisy and there’s no water in the foyer. The complementary breakfast granola bars and prepackaged muffins with buckets of coffee and some flavored coffee mate.

What I loved most about everything is the lady at the desk , she made me feel comfortable the second I walked in , she talked to me like she’s known me for years ! She’s the person you would love to talk to daily !

was pleasantly surprised at the cleanliness of the place, but was uncomfortable with the people hanging out in the parking lot. O and there is no breakfast in the morning just coffee and juice.

The coffe, mini-muffin, oatmeal was a breakfast menu.

The room was nice! But it smelled like Indian food BAD. I sprayed frabreez and it was better we went out for dinner and came back with the very same strong odor a smell we tried to fall asleep but the Air on ended up leaving at 2a.m. 1st bad experience at a extended stay or any hotel.

Quick one night check in. There was a dirty hand towel hanging in the shower from either previous guests or cleaners. Mouse trap out in the open.

Conveniently located and clean.

The staff were not friendly

Great room

The rooms have a fridge and oven. Nice bed too.

Good and economical. Need to be careful while driving at night - stop sign could easily be missed...

Property was well maintained

We stayed overnight one night for a concert. It was a convenient location and was quiet. All of the staff we encountered were pleasant and welcoming. Cute little kitchen set up we didn’t really utilize.

It was a terrible experience. The room itself was fine, it was clean and neat. The shock came when we came in late one night to the screeching sound of a mouse that was under the sofa bed caught in a glue trap.Because it was so late at night we got the front desk to come and remove it and decided to stay there. Early the next morning we woke up to a loud snap and the cries of another mouse. We got up and packed up. We contacted hotels.com and got a full refund. My advice is pass this place up, they dont have respect or consideration for their guest. They knew they had a mouse problem and set traps up but never said anything beforehand.