Overall Ratings & Reviews Hampton Inn Boston-Logan Airport

Complimentary Breakfast was superb. The entire kitchen staff deserves a raise-those ladies are the reason we keep coming back-Thank you, ladies, who made our complimentary breakfast a wonderful experience.

Property was ok - room was fine. Great design of bathroom but overall cleanliness was not great. Floors, hallways and elevators were dirty and smelled of all kinds of odors.

It is quiet, comfortable, convenient location, and affordable.

When we arrived at this property on July 12,th after traveling 8 hours , we were told the computers were down and the person behind the desk did not know how long it would be until they were back online. I made a reservation through Expedia and pr-paid for the room. The person at the front desk also said he didn't know if we would even have a room as there were a lobby full of people in the same predicament as we were. It was 3:30 A.M. in the morning. The person at the front desk did not offer to find us a room at another hotel... nothing just said we would have to wait and hope there was a room for us when the computer came back online. I was able to call around and found another hotel close by that had a vacancy. I don't think I should have to pay for a room that I did not use. I will never use that Hampton Inn again and will be wary of staying at any other Hampton Inn .

Great workers

Arrived late; got VIP treatment

The food that served at the bar, is delicious. The staff is very friendly. I will be there soon

Late hours for onsite restaurant was great. The food was excellent. Hotel staff helpful and welcoming.

Buena estadia, comodo y tranquilo. Cargos adicionales por estacionamiento no informados en la reserva de Hotels. $30 por día. Buen desayuno,el hotel tiene un mini restaurante que vende alitas, hamburger y otros. Tiene una tiendita que venden snacks. Hotel bien concurrido a 10 minutos del aeropuerto.

This hotel fills your room with complimentary snacks - which was welcomed and appreciated after a 5 hr flight delay and arriving hungry at 1:35am.

Staff was very nice and kind. Airline had lost my suitcase and i had nothing but the clothes on my back and staff got me a ride to get some things at Target and took me back to the airport, so i could file a claim for my bag. Very nice!

We stayed 1 night before an early morning flight. My kids enjoyed the indoor pool. We had a great room with nice furnishings. It happened to be the 4th of July and we saw so many fireworks shows from our window. All up and down the beach.

This is a perfect hotel for a quick stop over in the Boston area. The shuttle service to both the airport and the local train stop is very helpful. Staff were always very willing to accommodate any requests, including holding our luggage after we checked out until our flight later that evening. Hampton Inn breakfasts are always top notch and we had great options at this location as well as plenty of seating area! Would return again!

everything inside the building was good. Outside the building its a dump. why did you build the building there?

Basic for the price.

On par with an average motel six, but at four times the price. Shuttle service to the airport was very good. Be careful when taking a taxi from the airport to this hotel because there are two Hampton hotels within a couple of miles of each other and the confirming email from Expedia did not give the address or phone. We had to take a second taxi ride. BTW, all Boston taxi drivers are bandits.

Awesome stay. The staff was very professional. Their pool was out of order. To compensate for that, they didn’t charge me parking for my entire stay. That saved me almost $100. We loved the view. Partial water view with wind mill. Close to everything.

At all it was not too good.

We only stayed one night, but the beds were very comfortable and we found the staff very helpful and willing to assist us with anything we needed!

The view from our room was gorgeous. The staff was knowledgeable and courteous. The shuttle driver was the best! He was knowledgeable about the city and had the best suggestions on things to do and see. He was knowledgeable about the airport locations and how to get through the process easy.