Overall Ratings & Reviews Radisson Blu Hotel, Basel

Nice clean hotel. Very overpriced cheap wine though.

I had a very disappointing experience with this hotel. I made my reservation through Expedia and paid in full prior to my arrival. However, upon check-in, I was asked to provide a card for incidentals. When I checked out, I noticed an unexpected charge of over £500. I initially assumed this was a temporary hold that would be refunded in a few days, but after multiple calls and no clear resolution, I’m still left with no answers. Unfortunately, the hotel has been unresponsive, simply redirecting me to Expedia. I would advise caution when booking here and would not recommend staying at this hotel.

It's in great location, walkable from the main train station and also walkable to the main touristy/restaurant area of the city. The room we had was huge, more like a small apartment. Everything was in great condition and checkin was super easy. Having the free bus pass was very handy, as it meant we could make our way back to the airport at no extra charge (you need bus 50 to get to the airport, it stops just on the left hand side (as you are walking out) of the main entrance to the SBB station. The only slight negative is the room felt quite warm, which was the case for all of the hotels we stayed in in Switzerland. We had air con but turning that down didn't make too much of a difference. But I would say this is a great place to stay if visiting Basel or even if you are just transiting through e.g. making your way to or from the mountains.

I had cleaners entering my room everyday despite putting the do not clean sign. Complaining to the front desk did nothing. At the end when I got my bill, it said I was from Palestine. I am an Israeli citizen, with an Israeli passport. And the face they tries pushing there political agenda on me is the reason I would never stay at this hotel again.

The only negative was that other guest’s dog lefy 2 piles of geces in the corridet. Someone tried to remove it but left 2 significant feces smears on the carpet. We immediately notified front desk receptionist. Then next morning we told the housekeeper who was aware. The smears remained for our entire visit until our last morning when we submitted complaints to reception director again, it was finally cleaned at the time of our departure. We completed guest surveys & complaint forms. Since dogs are welcome almost everywhere in European countries then the hotels must be more responsible & respectful to other guests! We hope our next hotel reservation has a MORE SIZEABLE discount from Expedia.

Nice pool, steam and sauna.

Great location next to tram stop, easy walk to train station or town centre. Good sized rooms. Got a too good to go deal for breakfast which was a bargain on the app compared to price charging.

Very good stay, they seemed to be light on staff particularly on the front desk at check in time. They have kiosks to check you in but if there was a problem the staff there were very busy. Very happy with the stay and will stay again

Welcoming, very accommodating for dietary needs Attractive decor

we stayed at this hotel a couple of weeks back on the 4th floor and were very happy with the rooms - however this time we got the 6th floor rooms via expedia and are disappointed- rooms were much smaller to the point of being unusable, bathrooms were old and in need of renovation (shower fixtures falling off), access to the rooms are through what looks like a back office service area… shame for an otherwise nice hotel - avoid 6th and 5th floor rooms - the others are much better

Property was well maintained and in a great central location. The staff was friendly and helpful

Beds were comfortable and of good size.

The Radisson Blu was our first and last stop for tour of 3 cities. The staff was very friendly and accommodating during our stay. The location of the hotel was an added plus. The Christmas markets and train station were 10 minutes from its location. If visiting Basel it’s a good choice.

Lovely property with very professional and attentive staff. Centrally located with many restaurants and shopping close by. Perfect location while visiting Basal.

Our accommodations were clean and very comfortable. The pool was great for my son, who needed a change of pace. And the hotel was very close to the Christmas markets, which is why we were there.

Super

We had a famtastic stay here for a christmas weekend. 5 minuite walk to the Christmas markets if you prefer to use public transport, it is everywhere and free with the basel card receltion give you. The room.was perfect, it had everything we needed for a comfortable stay. The only thing that annoyed us (and complete miscommunication due to the lack of door signs) was out Sunday morning lay in was distrubred by the cleaners...but tbei is because the right sign for the door was not avaliable in our room....the sign appeared in our room later that day for us to use the following day. Apart from that, i cant fault the olace . One of the best hotels i have stayed at in recent years.

Room was not in proper cleaning conditions. Very dusty.

Lovely big pool and comfy large room

Everything is perfect as we expected.