Hotel was nice but after staying for 5 days my work colegue and I wanted to checkout 2 days early and see another city. The hotel refused to provide any credit of any type, I am very dissatisfied with this outcome.

Rooms was clean has mini bar but you have to ask for drinks. Staff helpful says parking 32 Swiss francs a night. Breakfast was generic nothing special air con was weak. Toilet in rooms right next to door so you have to go in and then close door and have your leg touching door…

No AC. Room stuffy. Otherwise lovely.

Staff were excellent. Best breakfast. Highly recommend.

Air conditioning did not work at all. There was not a pull out sofa as called out in the room details, it was a small pull out chair, which was not even twin size and very uncomfortable. No bedding provided for the pull out until requested, even though the staff was aware of the 3rd person in our room before check in. Parking area smells of sewage and there is no access via elevator from the parking area to inside the building, you have to walk up the ramp with your luggage outside and then into the lobby area of the hotel. Will not be staying here again, not worth the cost.

The gentleman who check me in rushed me on, failing to properly lookup my membership, stating I should figure it out.

The breakfast was excellent and varies, something for everyone. Exactly what I expect of a Radisson Blue and why I choose to stay at them whenever possible. The pool was also nice and the rooms were clean and spacious.

The hotel was in a good location and pleasantly appointed, however the carpets in the hallways have several major worn spots and need replacement / repaired. If you happen to get room 316 please note, if you are a large person the washroom is difficult to enter. The door hits the toilet and only can be opened at most 2/3rds of the way. This made for a difficult entry and could be a potential safety hazard. For example if you had a nedical episode while on the toilet no one would be able to enter and assist. Major failing marks for this.

Breakfast had good variation, but the letdown was the pool only being available one day of 3 of the days I was there for maintenance.

Friendly staff, clean rooms, breakfast available at a cost

AC didn’t work on our room which was the main reason we left another hotel. The man at the front desk was a bit aloof and I had to ask 3 times for help, and he finally got us another room. No help was provided for our move and we’re older patrons. We had to move ourselves including 2 sets of stairs being the only access to the new room. Close to restaurants and transportation and in a safe area. Beds comfortable. Carpet on halls a bit worn. Nice lobby for an inner city hotel.

No AC! Rooms are very stuffy!

The location and pool were great

Comfortable suite, excellent location to the old town, shopping, restaurants and the Rhine!

Room was clean but had issues - lights that did not work, shower doors did not completely.

Suite was very clean and comfortable. Location was easily walkable to old town Basel. Viking rep was on site. Would definitely recommend!

The bathroom was too small for two people.

Great stay

Very nice staff. Nice room. Very good location.

Staff was welcoming and extremely helpful