Toilet seat damaged by humidity Ants all over place

Lovely to be able to relax at the pool and get access to the beach club. Within easy distance by bus to Pisa too

Area very good the hotel need update old and smell also mold on the bathrooms visible

Disappointing stay. For £200 a night and 4 stars, I expected more. The room was outdated, with mould in the bathroom, old furniture, and a noisy, ineffective AC. Breakfast was basic, staff rushed guests, and the pool closed too early. Nice greenery, but poorly used. Wouldn’t return.

Everything was good. Pool time was little short. And dinner food quality it was okay. Room was good too.

Close proximity to the beach

Reading some of these reviews about the pool being dirty and the rooms needing to be updated is complete nonsense. The rooms are beautiful. Our room was enormous and featured a canopy King bed. Air conditioning works great. The pools are extremely clean. The staff at the pool bar were charming and fun. The front desk staff were very welcoming and helpful (special shout out to Roxana who truly is a star and Lorenzo was very helpful too!). Unfortunately, the restaurant on-site is an absolute catastrophe. I really try to be understanding but, my lord. Just a hot hot mess. Unless there is a complete change in management and staff at that restaurant - AVOID at ALL costs. Instead, there is a string of restaurants to the left of Conad’s (the grocery store located across from the reception). Osteria Del Mare was fantastic (bringing out free prosecco and appetizer to welcome us). The staff was amazing, and the ambiance can’t be beat. Next door is a « cocktail lab » and I had some of the best cocktails that I’ve experienced in Europe. And they were 8eur a piece! A deal. Excellent outdoor seating and music. There are several private beaches (5 minute walk away) and located to the left of the beach. We paid 45 eur for an umbrella, two lounge beds and a chair at « la siesta » beach. Bring your own towel! I would 100% stay at this resort again. I just really hope that their restaurant can get it’s act together.

Close to the beach

Ok. Pool is the only selling point.

Very great hotel. We did not get to use all the amenities but it was very clean and a very nice hotel.

Nice place with potential however could benefit of lots of improvements, specially in the rooms area. AC units works poorly and rooms are outdated.

I made reservations online My choices were 1 double and a couch or 3 single beds. I chose 3 singles. We got there 2 hours early and I checked at the front desk to see if we could check in early but the lady at the desk said our room was not ready. We came back at 3:30 and she again said it

Lots of space and amenities Very friendly staff especially Reception

Super clean hotel, very helpful staff, rooms are huge and spacious. Very happy!

I pay for 2 days we stay only 1 day no returned money for my credit card see tell me internet no working so i no happy

The hotel is advertised as having spa facilities but when we arrived they said that the spa is closed! Very disappointing. The staff at the reception are not very customer-friendly, they couldn’t even book a return taxi from the hotel to Pisa airport for us. Instead they asked their on-site tour operator to book a taxi for us. The tour operator, Romina, was extremely helpful and despite her own busy schedule, she managed to find us a taxi. Supposedly clean towels had marks on them and the room cleaning left a lot to be desired.

I booked delux room, it is very spacious, beautiful with balcony. The building looks new, has a big green area. The breakfast is ok. In the pool you need to use swimming cap even if you don't swim, just stay a bit, I found that strange. I didn't like that kids were allowed in both pools, I would prefer one area as no kids zone. We parked near the hotel on the street,used the beach as well. Overall we spent a nice time there.

Totally rundown property. Unacceptable restaurant service and food

Was ok Not the greatest not the worst Very clean around the pool area but we travelled out of season it seems. Italy open in june