Overall Ratings & Reviews Holiday Inn Express & Suites VINELAND MILLVILLE by IHG, an IHG Hotel

I want to give more stars but it is really just okay. Passable. Not an amazing stay nor service, but it’s not okay because it’s in a convenient location and coincidentally we spent more hours outside than in the hotel. The cleanliness could be so much better - there’s dusty surfaces in the room and bathroom. Not all but there is. It seems like the cleaning done was brisk not thorough. The bathroom smelled, then I realized it’s the shower curtain. The smell that it was wet and left wet/damp for days until it dried on its own. I asked for extra pillows but they left it on the floor outside the door. Really? Of course we did not use it. The pool needs to be cleaned. And there was a day without hot breakfast because the lady who prepares breakfast lost her keys? Unheard of. Whatever happened to emergency keys?

Even though the property seem to be newly renovated the room stinks

The experience has been nothing short of great. the staff is friendly and professional.

They put a $150.00 incidental hold on my card and when I checked out they said they were going to release the hold and I would have my money back but instead they never submitted the paperwork to my bank and it’s been 3 weeks and I still haven’t received my money I call them everyday and they tell me they are sending email to me to give to my bank but email never gets sent

Nice place to stay. The staff was great and breakfast was awesome.

clean

The location is good, close to everything. The room service is very poor; they only clean the bathrooms and change the towels every three days. I stayed for a week, and they never changed my bed linen.

Good hotel for the Landis Theater in Vineland NJ!!

Super clean. Very helpful stuffs!

Easy no heck in. Quiet

Great stay to commence our East coast trip. Beautiful entrances super friendly staff clean room and hall. Enjoyed the pool and hot tub most of the night. Hotel literally has everything that one would need or you can purchase it at front desk. Beer, soda, snacks. I loved the kitchen nook are in my room that is perfect since we packed food and snacks. Comfy bed, plush duvet which I Love…. it’s everything you would look for to relax and enjoy time on vacation or even if just for a night.

Everything was nice and staff was very friendly.

First time at this location and I will return. Always stay at Hampton due to my Hilton discounts but I will return for future stays.

I will NEVER stay here again! I am a local and picked this hotel for a small overnight stay for my son’s birthday. It has been two weeks and I still have not received my deposit back. I’ve called several times and spoke to a manager who assured me she was looking into this and would call me back. I have continued to call and left messages for this manager to call me and resolve this. The staff are very rude when you call with an issue.

Everything was perfect

i really enjoyed my stay and the hotel was superb. i’m in town for business a lot and will be staying again.

Hot tub and pool were closed

Love, love, love!

Great staff, gr

The property was very clean and the room was spacious. The breakfast attendant was very kind and helpful. I would definitely stay there again.