Overall Ratings & Reviews Holiday Inn Express EVANSVILLE - WEST, an IHG Hotel

Great

Was a tad noisy at night being close to roads, but well kept and clean

Very friendly front desk person! NO one told us how to turn off the night light. Perhaps the main fault we noticed is how close the toilet is to the wall with the wall mounted tissue holder sticking out even more. As Americans are getting larger and larger it is almost impossible to maneuver sitting down on the commode. The commode is also too low to the floor.

It was good

We booked a king suite and was given a queen suite which I did not even offered on website.. I needed a king ,it was very uncomfortable sleeping because of this inconvenience. Not to mention I paid for a king bed! The lady at front desk was not helpful and said they were fully booked,we were there early to check in as Im a rewards member,so did they give my room away?

Breakfast was not great, otherwise all very good.

Very quiet and clean! Friendly staff. Beds were comfy!

Property is located close to the nearest highway and maintained very well.

Staff was great! Room hadn’t been vacuumed - food crumbs on floor. Staff took care of right away. Thermostat was off wall missing batteries. Staff took care of right away. Carpets were def stained, but overall it was fine.

Juste cool and clean

Simple, convenient, clean.

I was impressed by how nice and clean it was. Also plenty of towels, which were great towels, nice lotion and soap. Also the bed was so comfortable i could barely leave it, and lots of pillows. I would rate everything as excellent and wouldn't hesitate to stay here again.

Nice place

Clean, comfortable and convenient.

The commode was so very low to the floor which made it difficult for an elderly person to get up and down. Also too close to the wall. The front desk clerk got a little defensive when I said I would not be getting any incidentals so I would not need to pay the $20 incidental fee. Other staff personnel were pleasant.

Friendly staff and front desk. Very clean

Nice room clean, beds comfy will definitely stay again

Convenient, clean and friendly

Great quick stay

We had a fabulous time. All the staff was very friendly. They gave great recommendations to accommodate our stay...and offered great suggestions to other accommodations to our event. The contiential breakfast was awesome. We highly enjoyed our time and look forward to returning. 5 stars all around.