All of the staff were wonderful! Dinner was delicious and the bar is excellent. Very close to the underground station which makes it easy to get to and from. Highly recommend!!

Excellent location in Earl’s Court, very close to the London Underground as well as numerous restaurants and cafes. The staff was exceptional, very friendly and helpful! Room was lovely, very clean.

Clean and cute room. Best toiletries provided. Great bar. We loved everything about this hotel and its proximity to the metro station.

The hotel was nice aesthetically but my stay was not great. The shower wasn’t working, the water from the shower head was all over and the second shower head was not able to stand so that wasn’t great. The telephone and tv both weren’t working so I couldn’t call the reception. As I couldn’t call reception I needed an iron so had to go down in the morning and the reception said they will send it up they never did. So it wasn’t the best.

We loved our stay here! Great location in earls court. We got some attitude from the staff when we checked out, but other than that the other staff were amazing and helpful! Very cute boutique style hotel.

I loved it! Will stay there again

The hotel is in a very nice part of London, aware from the hussle and bussle but with easy access to all areas. Good restaurant and bar. Staff friendly and helpful. Our toilet had a problem on our last day with the water running and the flusher broke.

This is a lovely hotel in a great location close to Earls Court tube station. The deluxe room was a good size for a city hotel and had everything we needed for a comfortable stay. The members of staff at check-in and out were friendly and helpful. The only minor negative was the lift directly opposite our room. The lift itself was quiet and not a problem but the 'lift arrived' noise was shrill and intrusive, particularly early in the morning, as residents were going to breakfast. I assume this noise could be changed to something a little gentler. All-in-all though, a highly recommended hotel.

The staff was super friendly and helpful. Dinner was amazing. Room and location were perfect.

beautiful hotel in every way. 100% recommend

Nice hotel and spacious room for a London city size. Pleasant staff and very delicious English breakfast

What a fabulous property in London’s Earls Court area. Calm, quiet, extremely clean, well appointed, perfectly comfortable beds and super quality linens. Most importantly, a hugely helpful and accommodating team of guest focused staff. The private garden an absolute treasure in London. A total holiday feel while on a business trip. Strongly recommended! B

The rooms are very small but otherwise the hotel was really comfortable. Really well located

Great location. Wonderful staff. Made our trip exceptional.

Good value for price of the room. Hotel offered continental breakfast for a fee and hot made to order breakfast package for a higher fee. Because the area was so close to a variety of available restaurants, we chose to take advantage of what was available in the area. Bathroom size and layout very practical.

We stayed here last year and absolutely loved it and the service was excellent. I have to say it wasn’t quite the same this time. Breakfast was quite chaotic. The buffet was not being replenished and there were people waiting over 5 minutes by the coffee to get the filter jug refilled. We had the cooked breakfast and when we came last year toast was served with it. We waited a while and no toast came. I tried to get the attention of a waiter but in fairness they were all busy. As we were near the serving hatch when a waiter came I went up to ask. I waited a while longer and still no toast so had to go up again but by that time the rest of the breakfast had gone cold. I noticed lots of people going up to the waiters asking for things so I assumed they were also waiting for something. I noticed before we came last year there were lots of negative reviews about breakfast but we had very good service but not what you would expect this time. We also missed Mohammed on reception. Not sure if he still works there but he was a great asset to the hotel and was extremely welcoming.

Very nice boutique style hotel, in a great location (5 min away from the metro station). The staff were very friendly and we were allowed to check in at 9 am. I would definitely come back to this place!

The entire property, including my basic double room were beautiful! The little touches were splendid (interesting snacks and stocked mini fridge; a book of short stories next to the chair, garden view). Bed was SO comfy! I ate dinner outside in the garden, enjoying the terrific food while children played on the green. Service was great, everyone was so warm and helpful. Location is a few minutes from the Tube. Can’t wait to return !

Loved the shower, bed and room overall. Breakfast was very good also. Didn’t love how you had to pay extra for a cappuchino and it wasn’t one with “the works” like Starbucks.

A perfect location close to Earl’s Court tube station so a direct subway connection from Heathrow and an easy spot for transfers when travelling about London. The size of the room exceeded expectations and our room had a view of the large, lovely garden in the middle of the city. Breakfast is not included and very expensive. A concierge to assist with external reservations would have been appreciated. We would return… and book bed and breakfast.