Overall Ratings & Reviews Hôtel Mercure Angers Centre Gare

fantastic! and the staff was so sweet and helpful!! highly recommended!

Very hot in rooms. A/C not working loud noises all around, would not stay here again

It was a warm day when we arrived and the AC did not work in our assigned room. The front desk clerk kept ignoring our complaints and told us that the technician said the AC system was "working fine". But the tecnician never even came to our room. After we complained again, we were moved to another room. The AC did work in the second room, but not as well as a good AC system should. There was a kettle in the room along with a supply of coffee and tea, which is nice to have. However, the only cups provided were flimsy paper cups that were too hot to hold when they contained hot liquid. Ceramic cups, or even sturdy paper cups would be an improvement. The bed was comfortable and there was a choice of pillows. All of the other staff, except the one mentioned previously, were very cordial and very helpful.

We we’re staying here for the second time as we loved the hotel for the convenience price and staff Breakfast was very good a lot of choice. We will stay here again as restaurant in hotel was very good also

Great hotel which is very clean, spacious and in the heart of Angers. The staff was very hopitable. I definite "must stay" if going to Angers!

Wi-Fi not working. Carpet so dirty and room smell bad.

Excellent hotel with probably the best customer service from staff that I have ever encountered!

Well located but hotel is a bit dated and need a refresh. No safe in room and not very well decorated. Location outstanding close to everything. Staff very pleasant and helpful

Everything was great, nice breakfast

O quarto é confortável e o hotel muito bem localizado, perto da Gare e dos principais pontos turísticos da cidade. Apesar de não ter influenciado no conforto, a decoração do quarto está um pouco desgastada, não muito condizente com o padrão Mercure. Importante: o quarto não possuía geladeira e nem cofre, o que sentimos falta.

Stayed there for business for 2 nights. Hotel is well situated, close to all restaurants and bar and a 10 mins walk from central station. Amazing. The hotel is very clean and rooms are conformable. Does the job.

Really disappointed with this hotel. More of a two stars rather than a four. Room was impersonal no toiletries. Breakfast room shabby and no staff at all. Location is ok and bed was good. Definitely overpriced and definitely not a four star. Wouldn't stay here again

A very nice hotel, well located, with helpful staff and a decent breakfast. The rooms are clean and well appointed.

Location is right downtown. Street car and access to sights is easy. Parking is not easy. We parked about .5 mile away and had to walk. They have a couple of spots under the hotel for super small cars at 16€ per day. Parking after 7p and on Sunday is free. Rooms on front of hotel can be noisy if you are a light sleeper. We weren’t bothered. Rooms are basic, comfortable and clean.

The hotel is perfectly situated for a business trip to Angers. Close to the historic center and the train station. The room is perfect for a few nights, clean and comfortable. The breakfast is generous. The front desk staff is very welcoming and accommodating to the needs of the group I was traveling with. We will book again next year.

Great location, close to the train stop and many shops.

I usually enjoy staying at Mercure hotels,and I've stayed here before without any issues. This time, however, the hotel looked and felt a bit tired, and in need of renovation. My bedroom was far too hot to sleep in, and so I had to keep the window open all night (so the noise from the street was disturbing). I must stress that the staff were EXTREMELY helpful, friendly and professional - as always.

We appreciated SO MUCH that the front desk was ACTUALLY MANNED until long after midnight during a weekend holiday period in a small non-touristy city. We would have otherwise had to sleep in our car that night as EVERY other hotel in Angers that weekend was either FULL, closed for the national holiday, or plain not answering the phone! We further appreciated that the reception was friendly and allowed us a late departure (in light of the fact that we didn't check in until about 2AM). A business type hotel, so not the most beautiful or charming property, but a solid clean & efficient place on a commercial street near many services. 5-10 minute walk to Angers cathedral.

Very nice hotel, confortable in heart of the city. The only issue is that there's no parking, so I needed to park my car 2 mins away from the hotel - but other than that, the hotel was perfect.

The only hotel we have been to that provides connecting rooms for families - really excellent for a good night's sleep on comfy beds. Clean, quiet. Last year when we stayed we did get free breakfast for the children and not this year, so that was more expensive than expected. Lovely gifts for children on arrival. Great location. If we travel through Frnce again next year would stay again.