6.8
Pleasant
From 968 reviews
Cleanliness

6.8

Room Comfort

7.2

Location

8.0

Service and Facilites

7.2

Traveler Reviews Exton Hotel & Conference Center

Number of reviews per page
20
40
Top reviews
Melinda
icon-Business
Business
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel was just awful! My husband didn’t even get up to the room. He said he felt uncomfortable at this hotel and said it was dirty and smelled terrible. Neither elevator worked.
laura
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It was just average. Short on towels the bar breakfast are was very hot. No central air they tried to bring in an ac unit but not enough power.
Gustavo
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was good
Julian
icon-Business
Business
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Front desk non existent the ac unit semi works this will be my last time
Khamseng
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very good
Skye
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was nasty.There was some sort of purple putty on the floor on the carpet under the bed.The bed had some crumbs on it.The ceiling had some color paint on not the ceiling color and the desk was falling apart.Also , no outlet covers in the room.
Andrew
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Seems like they've let the place go.
Jemil
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Well done
Yasmin
icon-Business Family
Business Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Disappointing Stay – Would Not Recommend From the moment we walked in, it was clear this would not be a great experience. The lobby was a confusing mix of mismatched decor, and the overwhelming smell of cooked food—seemingly embedded in the air over years—was immediately off-putting. The journey to our room did little to inspire confidence. While the property seemed as clean as it could be, it bore the marks of years of wear and tear. The elevator was defaced with etched-in graffiti, and the hallways carried the same lingering food odor as the lobby. When we entered our first room, we were hit with the stench of old cigarette smoke that had clearly seeped into everything. It was also uncomfortably warm due to a non-functional air conditioner. We went to the front desk, and before I could even finish explaining the issue, they handed me a new room key—clearly, they’d heard this before. The second room had working air conditioning, which was a relief, but came with its own issues: stained towels and a toilet lid that wasn’t properly attached and kept sliding off. We stayed one night out of necessity—it was late, and we had an early morning meeting—but I would not stay here again. Other friends who stayed at the same hotel also reported problems, so this was not an isolated experience. Save yourself the trouble and book elsewhere.
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Joe
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The bathroom floor was so dirty. My kids picked the towel off the floor and it was disgusting. The tub was cracked, the toilet handle was on backwards and the AC unit was filthy. Most of the outlets in the room didn't work. And we had to move the lamps around to have light. The AC was so old, it was extremely loud.
Matthew
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Pictures say a thousand words! Place looks great on camera. In actuality it’s not fantastic. Just an old, beaten down property that could use landscaping and some light renovations. Oh, and there was a hair tie in my bed that I found the next morning after I woke up sooooooo, probably not changing the sheets. If I am signing up for a less than stellar place, then I at least want that less than stellar continental breakfast. This place is less than stellar and you have to pay for the, more than likely, less than stellar buffet. The air conditioner worked great though!
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Barry
icon-Business
Business
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Asked for turn down service at front desk for following day. Not done at this reservation or prior stay. Poor front desk service
ashley
icon-Business
Business
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

the building smells like mold and cigarettes, the toilet barely flushed- called maintenance had it situated but still was an ongoing problem. cockroaches in the bathroom and on walls in room the next morning. beds are full size and very uncomfortable pillows
Theresa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great property
Debra
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was supposed to be non smoking - but it smelled of stale smoke
Nadia
icon-Family
Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Please do not recommend this hotel in the future. Dirty, not kept up well. There is playdoh stuck into the rug. The shower does not drain. There is a terrible smoky smell in the hallway. It’s really gross.
Magalie
icon-Business Family
Business Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It was very clean
Patricia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Pleasant stay. Pool and pool area was clean. Older hotel in need of upgrades but it was a nice room with working A/C. Staff was pleasant, parking was good. Many eating choices close by.
Sarah
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The bathroom in the room was dirty and unable to be cleaned. We chose not to shower. The elevator had racial slurs scratched into the walls and doors. Most of the hallway carpeting was stained. Upon discharge, the lobby bathroom had feces on wall and a shirt stuffed into one of the toilets.
Carlos
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Unfortunately, the accommodations were not good from multiple standpoints. Dirty towels, no AC, refrigerator making noise all night, ceiling pieces missing. The shower water hardly got hot and the faucet in the bathroom sink was broken. To think all rooms from our respective baseball families having similar if not same issues and then some. The location was good for us, but the hotel itself was not good, and this is why 1 star was given. If I could give no stars I would have done that instead, but you have to add at least one star to this rating.
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