As with most inner city rooms in Amsterdam, ‘compact and bijou’ but no complaints. All facilities are functional, clean and tidy. There’s a lift that is quiet, which is good given the stairs are like all in Amsterdam are really steep. Good location for anyone wanting to explore more of the outer canals etc. and is away from the bars enough to be quiet.

Very well located. Helpful front desk staff. Perfect perch for seeing the city and returning to your room multiple times throughout the day. I don't think there was air conditioning (maybe there is and I missed it?) but I opened the large french-door style windows overlooking the canal and really enjoyed that. I'd stay there again.

I would absolutely stay here again. My room was as I requested with water views. The only reason cleanliness received 4 stars was the coffee machine had old coffee grounds. Otherwise, the room was very clean along withe the rest of the hotel. The front desk staff were exceptionally helpful, the most friendly greeting I've ever received in a hotel.

Location is great. Not fair from the Icebar and a fantastic Indian Restaurant. The room itself, was a cosy but not air conditioning - in this heat is required. The shower room was extremely cosy too. Otherwise staff helpful and really nice. The room was clean and plenty to do around this area.

We stayed in the family suite which was a great room for the 2 nights we were staying. The upstairs room had plenty of space. The only negative was the room was face the street and was at street level. Although the noise usually stopped around midnight there was the smell of cigarette smoke in the room from people outside.

Very welcoming and ideally situated, rooms were clean and tidy, staff were excellent especially Rick. Only issue no air-con

The rooms was so small we had trouble getting pass the bed to the bathroom. The bathroom was a joke. When on the toilet I could rest my head on the wall.

We like it, great location and view. Everything clean 👌

On my arrival I felt the receptionist was bother by me for asking for directions, she told me Do you have google? Yes, but as a new person I would like some input on the locals. The other staff after her, were very nice and happy to assist. The room was very small and worn out. No the best cleaning I found dust on some places. Breakfast wasn’t the best.

Staff was friendly and helpful. Great location in Amsterdam. Would recommend!

We got a room in the annex building. The room was dirty, I put my back pack on the top of the armoire and a cloud of dust came down, smelly and in bad need of maintenance. The bed is narrow with a mattress so soft that if you don’t sleep dead center, yo slip to the floor. Also a dangerous step to get into the bathroom, tripped a couple of times. Good points: nice view, good air conditioning.

This hotel was in a great location. The staff was friendly and helpful. We stayed in the family suite and it was very spacious.

I stayed as a solo traveller and it was perfect. I booked a small one bed room and it was just as I expected. Comfortable bed and everything I needed including a hairdryer, coffee machine and comfortable bed. Nice Italian next door as well. Staff were friendly and helpful and it is in a lovely area which felt very safe. Such excellent value.

Excellent position in the city. Very helpful and friendly staff.

The two receptionists were very helpful. One recommended a very nice restaurant, A. Van de Weers for mmore traditional Dutch cusine. We would return to the hotel in the future.

I love this place!!! Excellent location! I will be coming back

Focused and attentive staff.

The hotel is well located near the downtown area and very close to restaurants, bars, bakeries and anything else that you may need in respect to food and drink. The desk personnel were extremely friendly and very helpful when we needed directions. Many attractions are within walking distance, 10-30 minutes. The coffee maker in the room was a welcome touch. The shower in the bathroom was strangely placed as it was basically open to the rest of the room and the entire floor got wet when using it. Personally, I found the bed to be very comfortable although my wife found it hard and said that it hurt her back. It was also placed almost directly on the floor so being 65 and 66 years old we found it a bit difficult getting in and out of it, especially myself as my side was up two steps and therefore lower to the ground than my wife's side. All in all, the hotel is in a great area and understanding that this is Europe, the rooms are small and sometimes strangely constructed. I would still recommend this hotel.

The third floor room was extremely hot and there was no way to cool it down

The view was spectacular! The beds were very comfortable. The location is close to excellent bistros and boutiques that we enjoyed. The front desk is awesome! They made us feel welcome, gave us great service and hospitality. They even held some luggage for us for 1 week while we visited Kenya, and when we came back in the early morning until check in. The daily breakfast is delicious and healthy. Definitely try the coffee! We stayed here twice and would do it again.