Overall Ratings & Reviews Célestins Spa Thermal & Hôtel

Amazing, beautiful place, swimming pool, breakfast. Wonderful bedroom. The Team is very top, kind. This hotel is my favorite. I’m very happy all the Time when i come to spend holiday. Thanks you

A bit disappointed regarding Thermal Spa facilities which claimed to be the largest scale in Europe

I love this spa and the location - the rooms and spa itself are a little tired. Tiles missing from the spa - things not open, etc. Overall it was a good experience but could use some updates.

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Visited for the triathlon. Room was large and pleasant but the Hotel and especially the Spa was tired (no kettle always as disappointment)

Lovely hotel, I wanted to use the hotel pool, however it was still being refurbished, so the staff gave me a free pass to the Thermal Baths.

Beautiful hotel, the staff were lovely. We enjoyed looking out over the park and easy walking for the town and riverside. We hope to visit again

Excellent hotel, room with all facilities. Bar and gardens first class.

Wonderful hotel.

Staff are incredibly friendly and accomodating. Julie, the manager in the bar is the best! She will tell you where to go for dinner, lunch and help you explore the best parts of Vichy! Cannot recommend this hotel more highly. Outdoor areas are wonderful and they are situated right on the promenade.

The advantage of this hotel is that it is located at the source. Everything else does not correspond to the level.

Musique à fond dans le bar jusqu’à tard- du coup chambre 117 à proscrire pour les enfants. Je m’attendais à mieux d’un hotel de ce standing. Vraiment déçue.

Lovely room, great restaurant, really really noisy outside with a smoking area underneath our hotel window - nasty.

The swmming pool was closed and they did not guests know before ever arriving at the premises. No compensation either

Pool was closed with no warning. As this was the main reason I booked it this was v disappointing.

It was a quick stop but the whole town is very walkable and the parc nearby is absolutely gorgeous. We ordered room service, which was served on the dot by a very courteous, but also very discreet gentleman. The bellman took care of our electric vehicle and returned it to us fully charged.

We had a wonderful stay. Great location. Wonderful park right in front of the hotel and along the river and great for walking our little dog. Very friendly staff. Nice restaurant. The spa experience was good. But the pool on the 7th floor was in bad condition. Dozens of loose little tiles and dirt at the bottom. But, all in all, we would stay again.

Excellent reception staff, clinical clean facilities. Room housekeeping could be better

We had a wonderful experience at the hotel - breakfast was superb, service was sterling (especially reception staff), rooms were large and luxury. Spa is small but boasts selection of saunas (dry, non-dry, hammam) and medium mineral hydromassage pool. It also has selection of herbal cold teas and mineral water. The only this is that a few showers didn’t work properly - this needs to be addressed. The hotel is located opposite the Vichy water sources so you can visit drinking taps in the morning and choose one of the 5 taps of local mineral water to drink. Everything exceeded my expectations, thank you for this wonderful time.

a nice hotel that start to age - the bathroom and toilet plumbings are not the one you could expect in a 5 stars hotel