Overall Ratings & Reviews Best Western Knoxville Airport/Alcoa

The property was clean but very basic.

This hotel is perfect for someone stranded at the airport who just needs a bed and a safe place to be. It is reasonable and the staff is super friendly and helpful. The property is older and needs some upgrades. My room was super musty and the AC unit had a strong mildew-smell to it. On the surface the room seemed pretty clean, but it definitely smelled less than fresh. It served its purpose, but I would not stay there again if I could help it. .

Very helpful

We enjoyed the location and the cleanliness of the place and especially the breakfast area. The lady kept everything stocked and cleaned, she was great!

Enjoyed our stay

Very nice clean hotel, nice staff, clean pool, nice breakfast. Would stay there again.

Good enough

Affordable and clean. No complaints.

Wonderful staff, clean rooms and quiet

Really liked everything except tv. No good channels and volume was to loud; you either got 15 or mute.

Lobby, hallways and room were clean. Breakfast was very good.

Over all, positive. Good for what I needed.

Carpet in room was torn where it met the tile. They had tried to do some repair over time but we were worried about stepping on the nail strip that holds carpet in place.

The front desk staff was friendly and efficient. The entire facility was clean and bright.

We enjoyed our stay here. The front desk staff went above and beyond for us and I liked that the shuttle was able to take us to the airport for our early morning flight.

I was dissapointed when I found out there was no hot tub,all else was fabulous.

EV charger doesn’t work, hasn’t in a long time according to desk attendant. . TV in our room didn’t work, they came and replaced it. Stations were all in SD very blurry.

Very clean hotel , excellent airport shuttle and front desk personnel were great!

Nice location - easy to find food locations.

Friendly staff. Clean room. Nice facility.