Everything. The staff and the amenities were all excellent

Room was excellent

We have stayed here many times over the years and everything has been excellent. Highly recommended.

Every single staff member we had an interaction with went above and beyond to help. Room was very comfortable, clean . Overall it was a great stay except of the noise level from other doors in hotel and outside. AC is turned off during winter so opening the windows was the only option to stay comfortable in room and no screen in window so bugs could have come in :( .

I paid for a nice room shown in photos at time of booking, but upon arrival i was presented an old out of date well used room, nothing like the photos, Unfortunately our neighbour's were a screaming baby, and a couple who keep on shouting , so we request to move at 11pm The hotel were fantastic and moved us in less than 5 minutes to a deluxe room

As we said already . The rooms director excellent; sorting out an issue that presented itself.The restaurant manager Andrea- wonderful,exactly how a manager should lead and Nana- so helpful and kind The reception staff are always brilliant. Room great. Very clean. Beds immensely comfortable. Swimming pool fabulous. Breakfast always a joy.

The place is nice, room is clean and well kept, it is very big and has nice bath, bed and closet but is not the best value for money, the room was missing some basic ammenities (like coffee or tea), in the first night i had to move from the room to another room due to faulty driange and for towel to the swimming pool you need to put a deposit.

Clean very good conditions

Fantastic hotel lovely area would definately go back

Best , clean 👌 🙌 very nice olace

Amazing hotel perfect for families and couples. Surrended by palms garden close to town center and airport. Very modern and always clean. All staff doing amazing job. Rooms are very up to date however no coffee tea amenities in the room which could be a bonus. Swimming pool good but on the smaller side. Hotel restaurant beautifull looks great at night also a liive music was on once and the band was very talented. Hotel parking extra 6 euro behind hotel. Overall great experience great place to stay and friendly staff.

Great hotel and the staff went above and beyond throughout our stay here. The bedroom deco is quirky and the hotel is very clean. We only marked it down a star as we feel more can be done in terms of its entertainment - not after rowdy music etc but the 1.5 hour children pool entertainment in the afternoon can probably be improved - even it meant having activities on land. There was only 1 night of live music - great performer - out of the 5 nights we stayed. We took the half board and dinner was table service with elegant table setting so made the experience very fancy. Dessert can be improved but we feel for the price we paid, it was an amazing stay.

Liked the quietness of th

All good , the Restaurant food was excellent, lovely pool , good parking under share

Nice

The hotel is in a good location, the staff is very professional, especially Mildrey the maid, the food is very good, especially the breakfast, I truly recommend this hotel.

Business trip, had a superior room which was lovely, but beds extremely hard

A brilliant hotel with beautiful outside area. Only downside is very limited to access to the pool that does not mentioned on the website.

Worst Experience ever in 38 Years of Travelling,Non Existent Customer Service,Raw burgers served then asked if we wanted them cooked more!He proceeded to take the bugers away and went to the other restaurant for 20 mins with no information given to us.We walked to the other Restaurant where we saw hm now serving people and told the Woman icharge what happened she asked did wecwant new burgers? The Restaurant did not serve food to outside area only inside!,This is in Spain! No Pool bar open in late April? My Partner asked about massage advertised at reception was told to use qr code which is fine except that link led to a price list with only an email and phone number for the Hotel? Lack of Staff Training is Very Prevalent the whole system is Very Disjointed with a severe lack of information for guests. There was a Major power outage in Spain while we were there but this is nothing to do with my review. We checked out of the hotel after 2 days

Good location but incredibly thin walls - zero soundproofing. Previous reply from the hotel said they had renewed some of the more expensive rooms - but you shouldn’t have to pay extra for a decent night’s sleep. Undoubtedly this review will warrant the standard ‘cut & paste’ reply