8.8
Very Good
From 839 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

8.2

Service and Facilites

9.0

Traveler Reviews Holiday Inn Express WALLA WALLA by IHG, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Sean
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good stay
Gary
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Easy to get to from the highway and had good parking for my car and trailer. The front desk lady was very knowledgeable about Walla Walla and also very efficient. The breakfast was very good, the room was clean and the AC worked well (it was hot that day!)
Phil
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Quiet and comfortable beds.
karri
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was a good place to stay
Marcela
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenience and cleanliness
Selina
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The check-in time
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location and Staff
Tim
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Terribly understaffed Shower dirty. Yet very expensive
Rebecca
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Though the hotel was very busy, the staff was very accommodating. Breakfast was good. The beds were very comfortable. Probably the best I've experienced in a hotel. Will stay here again!
Mitzi
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This property was fine, just no "Wow" factor. Front desk staff did not greet us upon arrival, never smiled, and did not look at us. Our room was fine, but the location of the shower nozzle was awkward. You have to get blasted with cold water due to it's location and the way the shower door opens and closes. The patio in the back was terrific. We enjoyed having breakfast there with other guests.
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Ryan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Called for towels, never came. Pool & hot tub was nice.
Richylee
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loud air conditioning blows right next to the bed. Toilet ran all the time. Door to bathroom opens into kitchen area and is in the way. Toilet is small and so short, hard to get up and down. Smallest elevator ever, hard to get luggage cart in and out. Hot tub is uninviting, cloudy and steps and surface was so rough it feels like it’s cutting your feet.
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George
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The place is clean. But it's old and kinda shabby. Needs attention.
Gregory
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Second time here - quiet, perfectly situated to go anywhere in the area. Breakfast is a nice addition. Staff is always good... area the hotel is in is safe.
Phil
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It was great, convenient and clean. The only issue we had was check in was at 3 PM. We arrived around 1 PM to see if we could check in early and we couldn't, which was fine of course. But when we came back at 4 PM our room was still not ready. Other than that, great stay!
Teisha
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Easy check in and the room was a great size.
Tammy
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Friendly staff, quiet location and great breakfast items. Only concern, pillows a little flat.
Alan
icon-Business and Leisure Family
Business and Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff was very helpful.
Craig
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel and staff were very accommodating.
Ila
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Totally average, good hotel! The housekeeping ladies were so darn sweet and helpful, give them a raise!
Number of reviews per page
20
40