Overall Ratings & Reviews Courtyard by Marriott Springfield

It was good. However, they charged for parking $15 per day, which is NO good. NO free coffee in the Loby. No couch bed.Thx

Great location. We were there to go to LEGOLAND, which is just next door at the Springfield Mall, and Mt Vernon which is about a 20 min drive. Our grandson got to play in the pool our second night, and that was fun. Paying for parking is a new experience. Other Marriott properties have never charged for parking. The breakfast in the lobby, while not complimentary, was very well done and presented nicely. Apparently the military make use of the hotel to billet service members, and their breakfasts are free, which we appreciate.

While the stay was comfortable. It was unfortunate that when we arrived we found the toilet not cleaned, and condoms in the trash can. Thankfully me and my guest arrived together or that could've caused an unwelcome disturbance. In the future, remember ensuring cleanliness is important.

Good.

Breakfast should include turkey bacon and/sausage substitutes of pork as a healthier option. Breakfast was good otherwise.

The room was big and the shower was nice. No roomservice

The front desk attendant was nice & accommodating. However when we got to our room we discovered they gave us the wrong room type. We didn’t say anything which is on us but it was so late that I just wanted to sleep. Sleeping in a queen when I expected a queen wasn’t great. The room was also not in the best state. The door looked like it had been broken into at some point and a new handle had been put on.

The a/c made a horrible noise making sleeping impossible

Best hotel ever

I ALWAYS STAY HERE…MY HOME AWAY FROM HOME

It was awesome i will go back the food was great the place was very clean the staff was very nice

Clean.

Good place

Average

Very quiet location

The nicest hotel in that part of Springfield. Lobby was inviting....room was clean and comfortable.

The staff was reasonably friendly, but the room was not cleaned well and the linens and toiletries were pretty much awful.

Check-in and check-out was incredibly easy and fast. There seemed to be some type of convention going on when we arrived but that didn’t affect the service we were given in the least. Excellent location (right across from Springfield Mall) and excellent staff. We will be back.

The property was very clean, good prices as well