Pluses: very convenient location - easy to walk to a lot of places and right by an underground station - two stops to Stephansplatz. Reception staff are helpful. Double glazing is good and keeps out the street noise. Minuses: tired room particularly that the bathroom door was water damaged and wouldn't shut. Noise from inside the hotel: the nearby lift pinging, walls quite thin so could hear the neighbouring room sometimes, Breakfast was in the basement and not really cheered up by the piped waltz music. The main issue was not enough staff to replenish items. Bread rolls were good, nice to have hard boiled eggs available. Smoked salmon lovely on the day it was there. Juice seemed to be from a packet and the fruit salad was bland. Also constantly running out of mugs for tea.

The employees

Great location! Close to the train station and major tourist attractions in the city. Breakfast buffet was full of fresh fruit and vegetables along with homemade eggs and fresh fruit. Staff was very friendly and accommodating as well. Would definitely recommend.

Overall positive stay. Room was nice and spacious and clean, good location right beside metro or walkable to inner city. My only issue was the room temperature, I was freezing and uncomfortable the whole time, even in sweatpants and two sweaters. There was no ability to change the room temperature. I voiced this to staff the first day and was given a small space heater. I appreciate the effort but this did not solve the problem as I can’t carry the space heater around the whole room all evening. I felt the heating on the baseboard heaters turn on the morning I checked out…would have been useful earlier. You shouldn’t be uncomfortable the entire time you’re in a hotel room you’ve paid good money for. I would highly recommend the hotel if it weren’t for this issue.

Good location right across the subway.Clean rooms.A little outdated furniture but in style.Friendly staff.Reasonable price for location.Walkable distance to the Opera and downtown

I paid for 2X double rooms, yet my daughter's room was considerably smaller than my own and was 4 floors away. Requested queen beds in both tooms, did not get them. Both rooms were twin, not double. Very disappointed. Amenities fine. Very poor breakfast. Full of sweet food (I am diabetic). No variety, scrambled eggs empty on at least 2 mornings and not filled while I was there. Only 1 coffee machine. No toast. Poor for vegetarians (which my company are). Ended up eating cheese roll every morning. Staff at breakfast not friendly. Other staff were.

Welcome service

Very comfortable rooms, pleasant and helpful staff. A shame the bar wasn't a bit livelier. We never saw a single person in it.

Overall my experience at the hotel was great. Thank you

Parking options are poor like everywhere else in Vienna. Staff is extremely friendly and helpful.

This hotel had the best air conditioning of any I stayed in in Europe for this trip. I also appreciated having beverage options in the fridge in case wanted. Thank you.

I had a great stay at this boutique hotel. The property is clean and well-maintained, with elegant and tasteful furniture. While it’s not located right in the middle of the city center, it’s still conveniently close, just a short walk or ride away, The staff were helpful. Overall, a comfortable and stylish stay with excellent service. Highly recommended for those who prefer a slightly quieter but still central location.

Amazing gem in the heart of it all. Couldn’t have been better

Comfortable beds, nice breakfast although some mornings choices were a little limited. Convenient walk to the centre and directions on the website form the airport to the hotel are very good and the metro station is only a short distance away.

Very friendly staff. Room was too warm for summer time first day, next day the staff upgraded us to a cooler room which is obviously bigger. Amenities not new but well maintained and clean.

We loved everything about this property and breakfast was fabulous. We would come back here again!!

It’s very clean

Clean, air conditioned, and extremely comfortable stay in a great area of Vienna.

Great location and very nice friendly staff

Ok