Overall Ratings & Reviews Quality Inn & Suites Montgomery East Carmichael Rd

The inside of the hotel in the lobby is fine. We had FIRST room 212 it smelled like urine. The guy on may 4th was nice enough to give another room. We opened the window and turn the air on to let the room air out. Room 216 the couch was dirty, we used 2 sheets to sit on it. Breakfast was small. Nothing special. Upgrade those couches and all i could think was. " they'll probably put the same sheets on the. bed

Location was good. Food close by to walk

Overnight stay while on the road. Room quiet and comfortable. Room needs some upgrades, stains on furniture, bathroom door sticks and coming apart.

ok

Pet friendly, close to restaurants, mall and downtown

I was told no rooms was available. Got to the room it was dirty stuffy and the remote didn’t work. The couch was raggedy and had holes in it. Got switched to another room which wasn’t the room type I paid for same problem and the second room had no smoke detector which was a fire hazard.

I enjoyed

The first room was not clean. Bathroom toilet was not sanitized, floors not swept or mopped and garbage under the bed and behind nightstand and dresser, microwave and refrigerator dirty. Second changed room, bathroom not swept glob of hair behind the door, toilet not sanitized, roach crawling on the wall, microwave dirty.

The gentleman that checked me in was very polite. Unfortunately the room needed work ceiling had a a leak in the back left side. Looks like it had been leaking for a while. The shower needed a good cleaning. There was a bar of soap left in the shower from previous guest. The door into the room would not close properly. I had to push hard to close it. The smoke detector had been taken down and placed by the coffee machine.

Roaches everywhere

We were checked into a dirty room, got a new room and the air conditioner didn’t work. There are a lot of homeless people walking around outside

staff was nice

Nice place to stay. Convenient location.

Spent the night while traveling. Room was quiet and comfortable, we slept great!

Our room hadn't been upgraded in a long time. Wasn't worth what we paid but it was clean.

food was left in the microwave staff unfriendly only one wash cloth n towel for me and my wife wife was scared of elevator door would shake and almost not close.

The refrigerator had a brown frozen liquid crusted in the freezer. Brought it up to the front office staff and nothing. Crickets.

There was no breakfast other than waffles. No bread, no milk etc.

Room was disgusting. Stains all over the loveseat. Shoe prints on the mirror, the in room coffee pot had the wrong type of coffee... there was no tray to put in the maker. The hallway the next morning smelled like s**t.

It was very obvious that the property was just updated or in the process of being updated. Our bathroom looked like they forgot to finish painting the woodwork. The main wall opposite the shower looked like someone had sprayed it and it dribbled down and not wiped up. Made it feel like it was not clean. The beds were super comfortable.