Overall Ratings & Reviews Extended Stay America Suites Detroit Canton

Good

Very disappointed and not even a pool. Should have stayed across the parking lot. Rooms dirty staff weird. No options to get out of the room. No amenities.

Found ants and tub stains hidden amid the paint splatter pattern. An associate out of uniform and with luggae appearing as a guest behind the counter assuring me someone would be right with me. Sir why are you even behind the counter at this point. A woman with red hair prolonged the check in with apologies and excuses all the while still having not clocked in only to then excuse and apologize for that. My thoughts to this Maam stay in the back and get it together before presenting in front of the guests. Hair like she survived a toornado. We all have bad days. YOU DO NOT have them in front of customers and your life story doesnt make us any less tense about what we are presented with at the end of the day being a bad experience. Most pleasant was the person I spoke to before arriving over the phone.

Great

They could have a check out bathroom.

It’s okey to stay overnight.

The property is OK as well maintain but the breakfast is terrible

This was already addressed in a satisfactory manor by the property and by Hotels.com. This was a party hotel, with base music blaring from 11pm to 6:30am. Even worse there was no front desk support. I called the FD from the room and my cell, let ring 30x without answer. Hotels.com called the FD also without answer. Aside from NO sleep on a work trip, I felt insecure traveling alone and staying here. The next morning, there was NEW staff, that handled me, and my situation like they worked at a 5-star hotel. I truly appreciate the 7am FD staff on 3/9/25.

Needs To Be Updated Bad

Good value for money

I would suggest not to mention breakfast

The staff was very friendly, and the accommodations were very clean.

Check process was easy. The room seemed clean for the most part considering the price point. The furniture could stand to be updated. When the lights were turned off a few roaches came out. We killed them and checked out immediately. The staff was understanding and they refunded the cost of the room. However, hotels.com has not refunded my account.

This is the best hotel so far 🌟🌟🌟Peacefully safe and nice 😊

Easy check-in/check-out! Basic necessities provided. Laundry is a tad sub-par; machine kept funds a few times, dryer didnt fully dry. Staff did NOT willing sell quarters as stated in laundry room.

Easy to check-in!

Affordable, clean, safe, livable!

Room was not very clean. Had cigarette holes in the sheet. The bathroom sink drained so slow the sink fill up with water when washing hands. Also the tub drained very slow...the sink was missing caulk which makes the bathroom looks so much worse unkept and uncomfortable. Altho they advertised breakfast it is only complimentary meaning muffins or granola bar. They make you ask for utensils that normally comes in extended stay rooms...will not stay again

I always have a nice stay when I come here. Staff is very sweet & helpful. They always make sure you have what you need. I will continue to come back!!

It is the worst hotel that I have been so far . Smells really bad . Changed 3 rooms , lights are not working in the bathroom. Carpet smells really bad. Hard to even breathe in rooms . Don’t ever book this hotel .