Overall Ratings & Reviews District 3 Hotel, Ascend Hotel Collection

Service was friendly and attentive. Lobby was clean and bright. Pool needed cleaning. Room was comfortable but smelled of mildew. The hotel is located very close to the highway but noise couldn’t be heard indoors.

Rooms are sparsely furnished but nice and ckean. No microwave in room. They need floor numbers marked by elevator. You can not tell which floor you are on.

Great location. Nice comfy bed and sheets. It was a perfect spot for a night to crash to break up a long trip back home. Friendly staff.

Check in great Front desk nice

Andy at the front counter was very welcoming and even provided suggestions for things to do and dinner places. Much appreciated.

Great location

Great location

Really liked that the hotel was pet friendly. We were able to bring our dog and hotel is a short drive to downtown. Would definitely stay again.

Jayson was super friendly and professional. Every interaction with him was enjoyable. My room was on the fourth floor, which was clean, but the hallway was very stale and musty smelling. The breakfast area was clean and well maintained but hot food was not available.

Parking good. Breakfast maybe need a little more variety

All good

It was clean plenty of parking easy on off interstate

Enjoyed our stay

Felt valued as a Hilton honors member. Great staff and excellent remodel. Nice rooms.

Great location

The hotel was clean and nicely decorated, with a colorful and welcoming atmosphere. The elevators were unfortunately out of order during my stay, but the staff went out of their way to accommodate me with a 3rd-floor room instead of the 5th, which I really appreciated. The room itself was spotless, and the beds were incredibly comfortable. I especially loved the blankets — soft and cozy, not the stiff, papery kind you sometimes find in hotels. While there were some homeless individuals in the area, I never felt unsafe walking around. All in all, a good experience with attentive service and a great stay.

The elevator was broken, and they put us on the top floor. Refused to discount the trip. Breakfast closed a half hour earlier than they claimed. Stairs were never cleaned, and the outside smelled like garbage, barely a 2-star hotel.

Customer service was good. I did not receive a welcome gift as I saw the people ahead of me check in. The elevator was down and our room was on the 3rd floor. Not a big deal. Room was clean. It would have been excellent if it had a bigger fridge and a microwave in the room. The ice machine was also not working at the time.

Great

We always stay here when we come for a concert at the Signal. Rooms are clean, nice open parking lot. Close to the Signal Venue. However, this time the elevators were down, and we had a room on the 5th floor. The breakfast has declined, No waffle maker, all carbs except for cold boiled eggs. No hot options except for bagels/toast unless you buy them to heat in the microwave. However due to location and cleanliness we will continue to stay here when we come for a concert.