We had a great stay, room was clean, easy parking, staff very friendly.

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Bed was comfortable and the bed sheets was smooth. Room was clean. Hotel location was easy for highway access with restaurants nearby.

Nice property, comfortable room but bed frame was dirty and our tv did not work

It was very clean and convenient

Staff was helpful. Rooms were clean.

Very friendly staff, super welcoming. Quiet, clean, great place for rest.

Easy access off freeway.

It was under construction, but it was clean and they rerouted you nicely. Clean and our room was quiet. Would stay here again.

Over booked and didn't have a room for me

Although some renovations going on and the lobby is temporarily moved, it was easy to find and check in was excellent, fast and friendly. The room was very comfortable, extraordinarily clean and quiet, well-appointed and perfectly functional. Bed was very comfortable. Was given a 3rd floor room with a view of the mountains behind the hotel. There is no breakfast in the hotel but instead there is a restaurant in front of the property that is associated with the hotel, offering discounts to guests. Service and food are very good. Excellent location with gas stations nearby and convenient to main streets. Am told they will be changing their name to Kendrick (I think) Hotel. Would definitely stay again if prices don’t go up with the new name. Excellent hotel!

When booking a hotel, guests should be informed that renovations are in progress. Our view was a staging area filled with equipment and trucks. The reception area had exposed wires, leading to temporary desks. The staff were remarkably friendly (other than the one very tall guy at reception), genuinely well-trained, and hospitable. Nice touch calling and checking to see if the room was okay, and we had everything after we checked in. The room was clean, (wash area was pathetic, a tiny bar of soap (that was very cute) on a towel... The lights had no switches other than the fixtures, and the switches on the walls were from an escape room mystery, figuring out where they were. The parking lot had a construction container, and there was no easy way to drop off bags. Not a great experience, there are a lot of 2 or 3-star hotels in Flag. We won't be running back anytime soon. (Oh, yeah, if the hotel reads this, please change the phones in the room to display your hotel's name, not the previous one.) Good laugh though.

The hotel was under construction. Check-in was inconvenient. Wheelchair accessible was limited. There was no continental breakfast.

My family stayed one night. The room was nice and clean.

The employees were very nice and the service was good. The pictures are nicer than in person. A lot of unfinished paint and smells old and musty in the hallways. It was cheap so I’m not mad but I’m not coming back either.

Everything was nice! There was construction going on, but it is to be expected when you want your place to be great. The staff was nice. I didn't know I was suppose to get a welcome gift, which I didn't get. The only two things I didn't like was that the faucet to wash your face and hand was too close to the edge and was hard to wash your hands in it. The other thing was the lock for the door. Umm, I've never seen lock like that and would suggest to switch them out to something more sturdy than that. Other than that, I have no complaints about anything, just suggestions to put some tea bags in the room and cups that are microwaveable. The ones in the rooms are not and leave white stuff floating in the water.

i had to wait at least 10 minutes for the front desk lady to even walk in to help me and then after that she was so rude to me i almost left!

Slightly older hotel but clean and well kept. Restaurant in front was great with excellent service. Beautiful area.

Called twice for towels as there weren’t enough in the room. The girl at the desk said she could bring one later as she was the only one there. An hour later I walked up to the desk to get it and the girl was there on her phone with another girl. Then there was a plastic bag put over the smoke detector. When brought to the staff the girl said “we do that so the battery doesn’t beep” not only is that incredibly unsafe it is also illegal. Completely unacceptable.

We love how quiet it was and how easy the check in was! And very great customer service! Will be coming back soon.